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Torch Technologies, Inc. · 1 day ago

Network Services - Computer Support Technician, Senior

Laughlin AFB, TX

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Torch Technologies is a 100% employee-owned company providing superior research, development, and engineering services to the Federal Government and Department of Defense. They are seeking a Senior Network Services - Computer Support Technician to perform network and computer support for the Air Force Human Resources Systems Division, focusing on the planning, analysis, design, and maintenance of networked systems.

AerospaceAutomotiveComputerElectronicsInformation TechnologyNational SecurityRoboticsSoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Installing, testing, maintaining, and upgrading computer operating systems and software and/or network operating systems software

Performing Tier 1, Tier 2, and Tier 3 support for organizational IT systems and devices

Performing help organizational desk support

Perform organizational system access management and procedures required to grant network access

Analyzing and recommending network requirements

Recommending and maintaining network architecture and infrastructure

Analyzing network workload

Monitoring network capacity and performance

Diagnosing and resolving network problems

Recommending network backup and recovery procedures; and

Ensuring the rigorous application of information security/cybersecurity policies, principles, and practices in the delivery of network services

Qualification

Windows Operating SystemsUnixIAT/IAM Level II Certification.NETJavaJavaScriptMS VisioMS ExcelMS WordMS OutlookCloud Solutions ArchitectTechnical LeadershipProblem SolvingCommunication Skills

Required

U.S. Citizenship

Master's or Doctorate Degree in a related field and 10 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the DoD

OR, Bachelor's degree in a related field and 12 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD

OR, 15 years of directly related experience with proper certifications as described in the PWS labor category performance requirements, 8 of which must be in the DoD

Possesses the advanced knowledge, experience, and recognized ability to be considered highly skilled in their technical/professional field

Possesses the ability to perform tasks independently and oversee the efforts of junior and journeyman contractor personnel within the technical/professional discipline

Demonstrates advanced knowledge of their technical/professional discipline as well as possess a comprehensive understanding and ability to apply associated standards, procedures, and practices in their area of expertise (Program Office, Enterprise and Staff Level Support interface)

Must have experience with Windows Operating Systems, Unix, .NET, Java, JavaScript

Must have experience with MS Visio, MS Excel, MS Word, and MS Outlook

IAT/IAM Level II Certification (Security + or equivalent) is required

Must have and maintain an active Secret security clearance