Software Technology Inc. · 2 weeks ago
Network/Telecom Specialist
Triangle Area
Contract
Onsite
Mid Level
3+ years expSoftware Technology Inc. is seeking a Network/Telecom Specialist to work onsite in Raleigh, NC. The role involves monitoring the E911 NMAC Network Operations Center, troubleshooting network issues, and providing incident response while maintaining service level agreements.
ConsultingInformation Technology
Hiring Manager
Raj C
Responsibilities
Candidate will be working onsite for the duration of the engagement
The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network)
Troubleshooting issues with networks and find resolutions to the issues from a central location
Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution
Will operate in a 24/7 operation and maintain current SLA’s
Qualification
Required
Bachelor's degree or 3 to 5 years in Information Technology or Computer Science
Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches
Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
Self-motivated, enthusiastic, and able to handle multiple support cases
Strong writing skills to maintain organized documentation
Customer-oriented, and capable of providing high levels of client satisfaction
Collaborate and work well with others
Strong skills in working with clients and communication
Knowledge of network cabling, network classification and network topology
Preferred
Experience with VOIP technologies is a plus
Experience in a NOC environment is preferred
Company
Software Technology Inc.
Software Technology, Inc.
201-500 employees
H1B Sponsorship
Software Technology Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (11)
2021 (11)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase