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NTI · 1 week ago

Licensed Insurance Customer Service & Sales Specialist

Fremont, MI

Full-time

Onsite

Entry, Mid Level

$17/hr - $20/hr

NTI, Inc. specializes in providing virtual work-at-home opportunities for individuals with disabilities and their caregivers. They are seeking a dynamic and licensed Insurance Customer Service & Sales Specialist to provide exceptional customer service and expand insurance product offerings while fostering client relationships.

CommunitiesEmploymentNon ProfitSocial Impact

Responsibilities

Engage with prospective and existing clients through various channels including telemarketing, outside sales, and in-person meetings to promote insurance products

Conduct needs analysis to recommend suitable insurance solutions tailored to individual client requirements

Manage sales administration tasks such as processing policies, updating client records, and ensuring compliance with HIPAA regulations

Negotiate policy terms with clients, ensuring mutual satisfaction while meeting company sales targets

Provide ongoing customer service support by addressing inquiries, resolving issues, and maintaining positive relationships

Assist with marketing initiatives to attract new clients and retain existing ones through targeted campaigns

Collaborate with the benefits administration team to ensure clients understand their coverage options and benefits

Maintain thorough knowledge of insurance products, industry trends, and regulatory requirements to effectively communicate value propositions

Qualification

Valid insurance licenseInsurance sales experienceNegotiation skillsCRM software proficiencyBilingual abilitiesSales administration toolsAnalysis skillsHIPAA regulationsCommunication skills