Capgemini Invent · 2 weeks ago
Senior Consultant - Life Sciences Commercial Strategy & Customer Transformation
New York, United States
Full-time
Hybrid
Senior Level
$113K/yr - $213K/yr
5+ years expCapgemini Invent is a global business and technology transformation partner, and they are seeking a Senior Consultant for their Life Sciences team. In this role, you will manage client relationships, lead project workstreams, and drive commercial and customer transformation initiatives in the life sciences sector.
AdviceArtificial Intelligence (AI)Business DevelopmentConsultingCyber SecurityDatabase
No H1B
Responsibilities
Lead workstreams in Life Sciences commercial and customer transformation programs
Drive pharma marketing strategy, sales effectiveness, and brand planning initiatives
Develop business strategies for commercial organizations, including customer segmentation and engagement models
Design and facilitate client workshops on commercial vision, customer journey, and omnichannel strategy
Advise client marketing, sales, and commercial leaders on structured problem solving and strategy
Shape CRM and omnichannel strategies in partnership with Salesforce teams
Coordinate cross-functional teams to ensure timely, high-quality workstream delivery
Lead analyses to assess commercial performance and identify transformation opportunities
Synthesize insights into executive-ready recommendations and roadmaps
Support development of AI-enabled commercial and CRM use cases focused on business value
Contribute to CRM capability maturity assessments and identify improvement areas
Translate business needs into functional requirements and user stories
Play a key role in client proposals and RFI/RFP responses
Identify new business and project expansion opportunities
Support recruiting, training, and mentoring within the Life Sciences team
Qualification
Required
5+ years advising or working with Pharma/Life Sciences commercial teams on customer journey, omnichannel strategy, and CRM execution
Deep knowledge of omnichannel engagement, including journeys, segmentation, targeting, digital marketing, CRM, and content personalization
CRM platform experience (e.g., Salesforce Health/Marketing/Sales Cloud) in business/advisory roles; hands-on configuration a plus
Led workstreams and managed cross-functional teams of analysts and tech specialists
Strong consulting skills: client problem-solving, workshop facilitation, executive storytelling, deck building, and client interviews
Excellent analytical and quantitative skills for structuring and interpreting business analyses (not coding-heavy)
Advanced PowerPoint and Excel skills, focused on storytelling and analytical modeling
Confident professional presence with senior and executive client engagement skills
Self-motivated, proactive, and effective in ambiguous consulting settings
Willing to travel up to 80% as needed
Bachelor's degree required
Must be legally authorized to work in the US without sponsorship
Benefits
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Company
Capgemini Invent
Capgemini Invent offers strategy and transformation consulting services to businesses.
Founded in 1990Brussels, Brussels Hoofdstedelijk Gewest, BEL
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Pham
Vice President, Business Technology
Gagandeep Gadri
Executive Vice President
Recent News
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