Doeren Mayhew · 2 weeks ago
Client Consultant
Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, recognized as one of the largest CPA firms in the U.S. They are seeking a proactive Client Consultant to train, support, and maintain relationships with both new and existing payroll clients.
AccountingConsultingFinancial ServicesReal Estate
Responsibilities
Provide expert customer consulting services, including issue resolution and process improvement
Manage new client set-up and conversion activities
Cross-sell company services to existing clients to enhance value and engagement
Conduct on-site client consulting and/or training sessions
Support tax filing department operations and ensure compliance with deadlines
Perform accurate payroll data entry and maintain confidentiality of sensitive information
Handle prospect system calls and data entry for potential clients
Create and administer program issue reports for internal tracking and resolution
Serve as emergency switchboard backup when needed
Train designated Doeren Mayhew Payroll System employees on processes and systems
Perform other duties as assigned to support departmental and organizational goals
Qualification
Required
Bachelor's degree required
Strong communication and interpersonal skills
Ability to manage multiple competing priorities
Customer-focused mindset with critical thinking and problem-solving abilities
Detail-oriented with strong organizational skills
Ability to work independently and collaboratively within a team
Preferred
Customer service experience preferred
Proficiency in payroll systems and Microsoft Office Suite preferred
Company
Doeren Mayhew
Doeren Mayhew is an accounting company providing accounting, audit, tax and business advisory services.
Funding
Current Stage
Late StageRecent News
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