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Panasonic Connect North America · 1 day ago

Computer/Laptop Repair Technician

Leawood, KS

Full-time

Onsite

New Grad, Entry Level

$15/hr - $17/hr

Panasonic Connect North America is a company that provides comprehensive service and support offerings for mobility products. They are seeking a Computer/Laptop Repair Technician to perform testing, diagnosing, and repairing of Toughbooks and Toughpads, ensuring high-quality service and customer satisfaction.

Electrical & Electronic Manufacturing

No H1B

Responsibilities

Test, troubleshoot, and diagnose computer hardware failures

Replace, adjust and/or repair faulty components

Conduct testing and troubleshooting functions with the assistance of information in the form of written or verbal descriptions/diagrams

Perform data input of required material

Perform quality inspections for all completed processes

Read and interpret schematic diagrams and technical manuals

Research and order parts required for individual repairs

Provide feedback to supervisors of any observed trends or unusual failure conditions

Miscellaneous daily tasks, including quality control support and/or clean-up activities

Other duties as assigned

Qualification

Computer troubleshootingWindows knowledgeA+ CertificationLogical troubleshootingEffective communicationDetail-orientedOrganizational skillsTeamwork

Required

Experience in computer troubleshooting and repair, down to the subassembly level, including but not limited to the removal and replacement of hard drives, memory, modems, motherboards, etc

Working knowledge of Windows

Possess good organizational, decision-making, and logical troubleshooting skills

Effective written & oral communication skills

Detail-oriented

Ability to learn new applications and programs

Must be able to lift 12 pounds to a height of 5 feet

Ability to work independently as well as in a team environment

Preferred

A+ Certification a plus

Benefits

Health Benefits - Medical, dental, and vision.

Voluntary Benefits - Life, accident, critical illness, disability, and pet insurance.

Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions.

Paid Time-Off Benefits - PTO, holidays, and volunteering (company sponsored events)

Health Management and Wellbeing Programs - EAP, virtual health management (Teledoc), Lifestyle program, Diabetes Management (Livongo), Mindful by Blue KC, and A Healthier You program.