JFK Johnson Rehabilitation Institute · 3 weeks ago
CLINICAL OFFICE MANAGER - HEALTH AND WELLNESS CENTER
Iselin, NJ
Full-time
Onsite
Mid, Senior LevelJFK Johnson Rehabilitation Institute is part of Hackensack Meridian Health, focused on transforming healthcare and providing better lives for patients. The Clinical Office Manager will oversee departmental operations and business functions, ensuring efficient patient care and team management within the Health and Wellness Center.
Hospital & Health Care
Responsibilities
Office Management: Acts as a liaison between the hospital administration, the providers, and the team members. Promotes team work and facilitates intra-office communication and problem solving. Ensures office has adequate inventory and monitors purchasing while remaining within budget parameters. Manages team members and leads by example to ensure patients and visitors are greeted and taken care of in the proper manner. Answers patients` questions and concerns, monitors flow of patients within the office, and ensures team members and patients are aware of delays
Operation Improvement: Works with hospital administration to develop and implement goals and objectives. Recommends and implements departmental policies and procedures. Oversees all areas of office operation and acts as a resource to staff and physicians. Manages an active, ongoing process of improving patient satisfaction that is specific and measurable and provides regular progress reports to administration. Seeks out opportunities to improve efficiencies and reduce expenses
Billing/Financial Oversight: Responsible for overseeing the billing practices within the office. Ensures key functions such as accurate data entry of demographic information, charge and payment posting, and end of day procedures are completed as needed. Keeps abreast of reimbursement procedures and insurance requirements and regulations. Runs billing reports regularly on appointment reconciliation reports and visit data. Maintains records of daily deposits, monitors physician performance and productivity, and provides necessary feedback to improve efficiencies. Prepares monthly reports on visits, new patient volumes, hospital volumes, surgical volumes, expense variances, OT Explanations, and revenue
People Management: Manages and/or assists in the recruitment, development and supervision of team members. Creates and sustains an environment that fosters team member engagement. Establishes clear objectives tied to department and/or organizational strategic goals. Coaches, counsels and evaluates performance of direct reports. Financial Management: Involved in the development and/or management of budget for assigned areas. Regularly monitors relevant key financial indicators and performance metrics, modifying business activities where needed in response to changing financial situations
Data Management and Analytics: Track, analyze, and report on relevant data and metrics as needed and/or requested. Develop, recommend and/or implement actions or process improvements as appropriate
Other Duties as Assigned: Complete all other assigned duties and projects in a timely fashion
Qualification
Required
2 Year / Associate Degree- Business Management or related health field or equivalent practice management experience
Supervisory experience required
Excellent communication skills, leadership abilities, positive attitude, ability to multitask, organized, flexible Computer knowledge
Preferred
4 Year / Bachelors Degree - Business Management or related health field
Knowledge of Epic preferred
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase