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Bank of Central Florida · 2 weeks ago

Community Banking Support Specialist Travel - Polk County (CSR/Bank Teller)

Lakeland, FL

Full-time

Onsite

Entry Level

$39K/yr - $45K/yr

2+ years exp

Bank of Central Florida is dedicated to a client-focused approach to local banking. The Community Banking Support Specialist Travel provides exceptional client service through efficient processing of financial transactions, creating positive client experiences, and working collaboratively to coordinate client service activities.

BankingCredit CardsFinancial Services

Responsibilities

Partner with the banking office teams to fully service client requests, including but not limited to deposit account servicing and loan account servicing

Accurately process client transactions, including but not limited to deposits, withdrawals, payments, change orders, and the sale of consignment items

Balance assigned cash drawer daily, perform vault and Safe Deposit Box duties

Request and follow up to gather any required financial information from clients as well as creating and updating the Bank’s electronic records in a timely manner

Support marketing efforts to promote the bank’s products and services

Utilize knowledge of the Bank’s products and services to effectively meet the needs of our clients, referring to the appropriate partners for additional services when required

Demonstrate ongoing learning agility by actively participating in continuing education opportunities

Consistently provide a high level of client service, both internally and externally, representing the Bank professionally, efficiently, and tactfully

Fulfill responsibilities under the Bank Secrecy Act and Anti-Money Laundering regulations. This may include identifying customers properly, initiating CTRs and SARs investigations as needed, utilizing OFAC records and maintaining appropriate records

Adhere to the Bank’s policies and procedures and all Federal and State laws and regulations

Perform any other duties, as assigned