HDPhotoHub · 3 weeks ago
Customer Success Specialist
United States
Full-time
Remote
New Grad, Entry Level
$45K/yr - $45K/yr
0+ years expHDPhotoHub is a SaaS platform that empowers professional real estate photography businesses. They are seeking a Customer Success Specialist to provide technical support and enhance customer satisfaction while working in a fully remote team environment.
CMSDigital MarketingMarketingPhotographyReal Estate
Responsibilities
Stellar written and verbal communication skills
Organizational skills that are out of this world
A passion for delivering outstanding customer service
A natural problem-solving ability
The ability to work independently with minimal supervision
A desire to constantly improve
CSS/HTML Experience
Domain DNS Configuration, including email records like SPF and DMARC
Basic understanding of webhooks and APIs
Error troubleshooting through browser tools like the console and network traffic
If you have real estate or photography industry experience, even better!
Looking for applicants in Spokane or the surrounding area
Qualification
Required
Stellar written and verbal communication skills
Organizational skills that are out of this world
A passion for delivering outstanding customer service
A natural problem-solving ability
The ability to work independently with minimal supervision
A desire to constantly improve
6-12 months of remote work experience
CSS/HTML Experience
Domain DNS Configuration, including email records like SPF and DMARC
Basic understanding of webhooks and APIs
Error troubleshooting through browser tools like the console and network traffic
A quiet, professional work environment with a reliable internet connection
The ability to jump on video conference calls at a moment's notice
A cover letter and current resume
Preferred
If you have real estate or photography industry experience, even better!
Looking for applicants in Spokane or the surrounding area
Benefits
Subsidized Medical Coverage: Employee 75% paid by company, Family 50% paid by company
$100/month company contribution to HSA
2 weeks paid time off in your first year
5 major holidays and 5 double-time holiday opportunities
Health insurance
Health savings account
Paid time off
Company
HDPhotoHub
HDPhotoHub is a digital marketing platform that offers marketing solutions & business platform tools for real estate photographers.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Herb Dierks
CEO
Ian Kautzman
Chief Operating Officer
Company data provided by crunchbase