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Heart + Paw · 1 week ago

Veterinary Receptionist

Kunkletown, Pa

Full-time

Onsite

New Grad, Entry Level

$15/hr - $16/hr

Heart + Paw is dedicated to transforming the veterinary experience for pets and their owners. The Care Coordinator role focuses on providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for pets and their parents.

ConsultingPetVeterinary

Responsibilities

Manage client schedules and document pet interactions

Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings

Welcome pets and their parents, ensuring a smooth check-in process

Handle calls, answer client inquiries, and resolve concerns professionally

Process financial transactions accurately

Maintain cleanliness standards and contribute to the upkeep of our welcoming environment

Assist in ensuring animals receive proper care, including food, water, and enrichment activities

Qualification

Customer service experienceVerbal communicationWritten communicationBasic animal behavior knowledgeTechnology proficiencyMultitaskingStrengthStaminaCleanliness commitmentFear Free certificationHABRI certificationInterpersonal skillsCalm under pressureCollaborationAdaptability