Valon · 3 weeks ago
Escrow Management Specialist
United States
Full-time
Remote
Entry, Mid Level
$22/hr - $26/hr
2+ years expValon is transforming mortgage servicing and consumer direct lending with a technology-first approach. The Escrow Management Specialist will perform Escrow Analysis and tackle complex problems in various process areas to ensure a first-class experience for homeowners.
Financial ServicesFinTechReal Estate
Responsibilities
Execute and solve day-to-day operational problems to meet department and investor Service Level Agreements
Review annual analysis for anomalies to ensure loans are analyzed accurately and timely per RESPA requirements
Able to efficiently research tax and insurance activity
Handle escalated loan-level issues and provide departmental research and assistance for complex issues as needed to support client inquiries and various departments
Process escrow refund requests
Review and handle escrow setup and/or deletion requests
Review control reports to ensure compliance with state, regulatory, and investor guidelines
Ensure escalations are responded to timely and accurate manner
Help inform product development and enhancements by synthesizing and delivering servicing process/platform feedback to senior leadership
Handle other escrow responsibilities and projects as assigned by management
Carriers out responsibilities in accordance with the organizational policies and applicable laws and regulations
Other duties as assigned
Qualification
Required
Bachelor's degree preferred
2-3 years of experience working in mortgage servicing or within an escrow function
Excellent critical thinking and logical reasoning abilities
Experience working with cross-functional teams to solve business problems and handle change management in a fast-paced environment
Must be available to collaborate and communicate in regularly held in-person meetings
Strong verbal and written communication skills
Ability to work independently and in a team environment
Adaptability to changes in the work environment
Minimum education requirement: High school diploma or GED equivalent required
Preferred
Freddie Mac or Fannie Mae servicing experience preferred
Benefits
Competitive salary and 401k plan
Comprehensive medical, dental, & vision benefits
In-office snacks and drinks, and Bagel Fridays
Pre-tax deductions for public transportation, rideshare services, and parking expenses
Company-wide orientation for you to successfully onboard and other learning & development opportunities, including regular review cycles that feature 360-degree feedback
17 days paid time off, sick days, and 11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid
Company
Valon
Valon is building the AI-native operating system for regulated finance.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$197.1MKey Investors
WestCapAndreessen Horowitz
2024-10-23Series C· $100M
2021-11-03Series B· $43.9M
2021-02-02Series A· $50M
Leadership Team
Andrew Wang
CEO/Co-founder
Jonathan Hsu
Co-Founder
Recent News
2025-04-03
2025-03-20
Company data provided by crunchbase