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Evolv Technology · 1 week ago

Associate Technical Sales & Solutions Engineer, East

Atlanta, GA

Full-time

Hybrid

New Grad, Entry Level

$58K/yr - $92K/yr

Evolv Technology is a mission-driven company dedicated to making a real difference in society through innovative security technology. They are seeking an Associate Technical Sales & Solutions Engineer focused on deployments, responsible for installing systems, training operators, and supporting go-lives to ensure exceptional customer experiences.

Artificial Intelligence (AI)Intrusion DetectionMachine LearningPhysical Security

Responsibilities

Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite

Join live customer installations to understand a real-world deployment

Be able to install the full suite of Evolv systems independently, following TS&S safety, quality, and documentation standards

Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site

Become a professional at delivering operator training across our core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment

Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared

Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support

Be able to execute the entire deployment process solo for installations up to 4 systems

Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs

Earn Professional Certification covering core presales activities and documentation standards

Confidently conduct minor presales tasks when needed, run site surveys independently, and draft ConOps—with a strong understanding of how presales inputs improve installation quality and customer outcomes

Learn and apply channel partner certification processes for deployment: Create professional installers across all Evolv products

Train partners to be effective operator trainers who meet Evolv standards

Demonstrate the capability to serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications

Consistently train channel partners to the Evolv standard, model best practices, and act as a field leader others look to as the benchmark for deployment excellence

Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards

Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use

Provide on-site support during initial live operations, troubleshoot minor issues, and confirm readiness before handoff

Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments

Be prepared to assist with pre-sales tasks when needed, ensuring seamless collaboration between sales and deployment teams

Maintain professional certifications across Evolv Express and Expedite systems

Demonstrate competency to resolve basic out-of-the-box issues during installation and configuration, ensuring smooth system activation

Qualification

Professional Service Technician certificationInstallation of Evolv systemsTroubleshooting proficiencyTraining deliveryPre-sales activitiesField leadershipChannel partner trainingCustomer success focus