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NEOGOV · 1 week ago

Sanctions & Convictions Administrative Support Assistant 3 - Ankeny

Ankeny - 50021 - Polk County, IA

Full-time

Onsite

Entry Level

$41K/yr - $60K/yr

2+ years exp

NEOGOV is seeking an Administrative Support Assistant 3 for the Iowa Department of Transportation. In this role, you will provide professional customer service and manage various administrative tasks related to driving records and motor vehicle regulations.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Enter and process citation data received from all 99 Iowa clerk of court offices

Transmit and negate convictions and withdrawals for CDL holders to the appropriate licensing jurisdictions

Review and process driving record inquiries from county attorneys, insurance carriers, courts, and other authorized sources

Evaluate appeals and hearing requests related to driving privileges

Process OWI-related actions including Implied Consent violations and court-ordered sanctions

Manage suspensions and reinstatements for non-payment of fines, SR22/SR26 filings, and financial responsibility compliance

Review and update CDL medical certificates and ensure compliance with state and federal requirements

Administer Driver Improvement Program actions and apply required sanctions

Determine eligibility for reinstatement of driving privileges and provide guidance to customers and stakeholders

Maintain accurate driving records in accordance with Iowa Code, Administrative Rules, and federal MCSIA regulations

Qualification

Data entryRecord managementCustomer serviceProblem solvingOrganization skillsTime managementTeam-oriented

Required

Two years of full-time work experience in general office, clerical, data entry/processing, or related work

A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience

Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1