Animal Medical Clinic of Gulf Gate · 1 week ago
Veterinary Receptionist
Sarasota, FL
Full-time
Onsite
New Grad, Entry LevelAnimal Medical Clinic of Gulf Gate is hiring a full-time customer service professional to be the knowledgeable, welcoming face at their front desk. This role involves delivering knowledgeable service in veterinary care, discussing procedures, and coordinating appointments to enhance client relationships and patient outcomes.
Veterinary
Responsibilities
Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
Escort clients to exam rooms, assist in relaying key information between clients and clinical staff
Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care
Process payments, manage invoicing, and schedule future appointments with attention to detail
Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Qualification
Required
Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Benefits
Medical
Dental
Vision
Retirement for full-time team members
Employee pet discount
Paid time off
401(k) with a generous company
Employee referral bonus
Hands-on training and mentorship
Company
Animal Medical Clinic of Gulf Gate
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase