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Crystal Bridges Museum of American Art · 2 weeks ago

Project Manager, Marketing Operations

Bentonville, AR

Full-time

Onsite

Mid Level

3+ years exp

Crystal Bridges Museum of American Art is a public non-profit charitable organization dedicated to celebrating the American spirit through art. The Project Manager, Marketing Operations is responsible for managing marketing and communications projects, ensuring efficient delivery and collaboration across teams.

AssociationLifestyleMuseums and Historical Sites

Responsibilities

Manage marketing and communications intake requests, ensuring submissions are complete and ready for review

Partner with strategy and leadership to define project scope, goals, timelines, and resourcing

Support prioritization decisions across exhibitions, programs, events, membership, and institutional initiatives

Build and manage project plans, timelines, dependencies, and milestones using the team’s project management system

Facilitate kickoffs, check-ins, and handoffs to ensure shared understanding and accountability

Track progress across multiple concurrent projects and proactively identify risks, bottlenecks, and timeline impacts

Serve as the primary point of coordination between marketing strategy, creative, digital, production, and external partners

Ensure stakeholders are informed of status, changes, and delivery expectations

Support review and approval workflows to maintain quality, accuracy, and brand alignment

Maintain accurate project documentation, statuses, and reporting dashboards

Support adoption and continuous improvement of project management tools, templates, and workflows

Provide visibility into workload, capacity, timelines, and delivery performance for leadership

Support large-scale and complex initiatives such as exhibitions, festivals, expansion-related projects, and institutional campaigns

Contribute to the development of standards, playbooks, and best practices for Marketing Operations

Mentor and support team members on project workflows and expectations

Perform other job-related duties as assigned in response to evolving organizational needs

Qualification

Marketing operationsProject managementCross-functional coordinationProject planningProject management toolsCommunication skillsAttention to detailSolutions-oriented mindsetContinuous improvementOrganizational skills