Citizens · 3 weeks ago
Trade Desk Specialist, Wealth Management (Charlotte, NC)
4250 Congress St., Charlotte, NC, 28209, US
Full-time
Hybrid
Mid Level
3+ years expCitizens is a financial services company seeking a Trade Desk Specialist to join their Wealth Management team. This operations-focused role involves supporting inbound inquiries and trade requests, ensuring compliance, and delivering exceptional customer service to clients and financial advisors.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Monitor the daily operations of trade execution, settlement, and clearing processes to ensure timely and accurate trade completion
Execute and process trades across multiple products, including mutual funds, UITs, structured products, equities, and fixed income
Ensure accuracy and compliance with regulatory requirements (TRACE, RTRS, CAT)
Discrepancy Resolution: Monitor and resolve trade discrepancies promptly, coordinating with various departments to facilitate smooth trade processing
Monitor manage accounts and provide proactive support to financial advisors
Deliver outstanding customer service and operational support for various service-related requests
Collaborate with Trade Desk leadership and cross-functional teams to resolve issues and improve processes
Participate in ad-hoc projects and initiatives that drive efficiency and innovation
Continuously learn and develop expertise across all aspects of the trade desk
Qualification
Required
Licensing: FINRA Series 7 and 63/66 required
Strong communication skills—both verbal and written—with a customer-first mindset
Detail-oriented, organized, and able to work with a sense of urgency
Problem-solving skills and enthusiasm for working in a collaborative team environment
Passion for financial markets and investment products
Preferred
Experience: 3-5 years in Trade Operations or a similar role within the finance industry is preferred
Experience with prime broker/executing broker relationships a plus
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
Recent News
2026-01-22
Talk Business & Politics
2026-01-19
Company data provided by crunchbase