Maxim Healthcare · 3 weeks ago
Client Relations Specialist
Sacramento, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrMaxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients, and active caregivers. The role involves monitoring program participants’ ability to manage their care and providing customer service.
Hospital & Health Care
Hiring Manager
Kelsey Yang
Responsibilities
Maintains the confidentiality of program participants
Completes the consumer admissions/intakes as directed by the management team
Ensures client’s hours/services are authorized by the Payor Source and communicated to the client and client directed worker/Direct Service Worker
Manages referrals by maintaining communication with clients and Case Managers throughout the process
Provides timely updates to Case Managers as directed by the Account Manager or Office Operations Leader
Assists the office operations team with time reporting issues and concerns
Performs all procedures in an accurate and timely manner as directed by the management team
Notifies the Operations Leader and Payor Source of any concerns relating to each client including allegations of fraud, misuse of services and/or other relevant issues
Completes quarterly customer service calls
Attends client service planning meetings as instructed by the Account Manager or Operations Leader
Maintains the consumer record
Assists the Field Support Team with contacting employees regarding annual worker requirements
Assists the Field Support team with onboarding their preferred respite providers by making connect calls, and tracking candidates in the funnel
Qualification
Required
High School degree or equivalent required
Must meet all federal, state, and local requirements
Must be energetic, self-motivated, have excellent time management skills, compassionate and able to adapt in a continuously changing environment
Must be organized, detail oriented, and have exceptional planning and problem-solving skills
Excellent communication skills
Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams)
Proficiency in the Spanish language is required
Proficiency in the English language is required
Preferred
some completed college coursework
Benefits
Health, dental, vision, and life insurance
401(k) savings plan with company matching
Employee discount program; partnered with hundreds of vendors nationwide
Awards and recognition program
Opportunity for career advancement
Comprehensive training and mentorship program
Company
Maxim Healthcare
For more than 35 years, our compassionate clinical staff members have worked selflessly to enhance the quality of life for individuals in our communities.
Founded in 1988
10001+ employees
H1B Sponsorship
Maxim Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Jarrod DePriest
President/CEO
Matthew Sticklin
Chief Financial Officer
Recent News
2025-06-06
Company data provided by crunchbase