NorthWest Arkansas Community College ยท 1 hour ago
Testing Specialist, Washington County Campus
Washington County, AR
Full-time
Onsite
Entry Level
$18.55/hr - $18.55/hr
2+ years expNorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities. The Testing Specialist is responsible for the administration of placement tests and classroom tests, as well as assisting with scheduling and administration of various testing programs.
Higher Education
Responsibilities
Manages Washington County Testing Services, including scheduling and proctoring NWACC course, placement, and accommodated exams; maintains an organized workspace; and monitors supply inventory
Oversees the scheduling of all placement exams at both locations
Continuously monitors testers and enforces testing security procedures while administering various types of pencil/paper and computer/web-based tests for prospective and currently enrolled students
Obtains and maintains relevant certifications to support the administration of assessments associated with community proctoring services, including CLEP, DSST, PearsonVue, Kryterion, and PROV
Maintains testing records and ensures that the data is properly transmitted to the appropriate physical location or digital storage
Edits content for the Testing Services MyNWACC webpage and completes special projects or additional tasks as assigned by the Director of Testing Services
Must have the ability to work a flexible schedule including covering an occasional Saturday and/or evening
Deliver prompt and high-quality customer service by responding to inquiries about Testing Services through phone, email, and in-person interactions
Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others
Qualification
Required
Associate degree from an accredited institution of higher education
At least 2 years of experience in a specialized or related field applicable to work performed
Must be a self-starter who takes accountability for performance while requiring minimal supervision
Strong time management, multi-tasking, and organizational skills
Knowledge of Student Information systems, word processing programs, spreadsheets, email and other computer programs
Ability to effectively communicate in oral and written form with a diverse customer base in a welcoming and friendly manner
Ability to build relationships with individuals and teams across the institution and campus
Must have the ability to work a flexible schedule including covering an occasional Saturday and/or evening
Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others
Preferred
Bachelor's degree from an accredited institution of higher education
At least one year of experience working at an academic testing center
At least 2 years of customer service experience
Company
NorthWest Arkansas Community College
NorthWest Arkansas Community College is a public two-year institution that serves and strengthens its surrounding communities in Benton and Washington counties by helping our students maximize their potential and exceed expectations.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase