Prompt Health · 3 weeks ago
Senior Business Coaching Lead
Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy businesses. They are seeking a Senior Business Coaching Lead to build and scale the business coaching function, combining strategic coaching expertise with operational excellence to elevate the success of their rehab therapy partners.
Health CareInformation TechnologyMedicalSoftware
Responsibilities
Deliver high-impact business coaching to clinic owners and directors focused on operational efficiency, profitability, and growth
Design, document, and refine repeatable coaching frameworks, playbooks, and SOPs to standardize delivery across clients and future coaches
Lead the design of scalable learning experiences — including group coaching, on-demand courses, and the Startup Growth Initiative — to help clients grow at scale
Partner with Operations and Success to identify automation opportunities, improve workflows, and build infrastructure that enables the department to scale efficiently
Collaborate with Marketing and Sales to help position, promote, and refine Prompt’s business coaching and education offerings
Use client performance data to identify recurring challenges, shape course content, and inform product development
Partner closely with Product and Customer Success to ensure coaching programs align with Prompt’s platform capabilities and feature rollouts
Measure coaching effectiveness, client growth, and program ROI — delivering insights to drive continuous improvement
Qualification
Required
4+ years of experience in business coaching, consulting, or operational leadership within healthcare, rehab therapy, or related industries
Proven success in growing, managing, or optimizing a healthcare or therapy business (multi-location experience a plus)
Strong operational mindset — able to document, systematize, and improve complex processes
Deep understanding of clinic operations, financial management, and growth levers in the therapy space
Excellent communicator and facilitator; able to motivate and hold clients accountable while inspiring internal collaboration
Data-driven and tech-savvy, with comfort using analytics tools to drive insights and measure performance
Self-starter with exceptional organizational skills and a passion for structure, scalability, and process improvement
Preferred
Prior experience in B2B SaaS or EMR platforms
Experience building or scaling business coaching programs or online learning content
Knowledge of continuing education accreditation (CEUs) and curriculum design
Familiarity with Prompt or other EMR systems
Background in operational leadership within outpatient rehab
Benefits
Competitive salaries
Remote/hybrid flexibility
Potential equity for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company-paid disability and life insurance
Family and medical leave
Medical, dental, and vision insurance
Discounted pet insurance
FSA/DCA and commuter benefits
401(k)
Credits for fitness and gym memberships
Recovery suite at HQ with cold plunge, sauna, and shower
Company
Prompt Health
A fully integrated enterprise software solution for the physical therapy industry.
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-06-24
Company data provided by crunchbase