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Mental Health Cooperative · 2 weeks ago

Learning & Development Lead, Care Management

Nashville, TN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Mental Health Cooperative, Inc. (MHC) is a top workplace in Tennessee dedicated to serving individuals with severe mental illness. The Learning and Development Lead, Care Management is responsible for designing and implementing training programs to enhance the competencies of the Care Management team, ensuring alignment with best practices and regulatory requirements.

Child CareHealth CareMental HealthNon Profit

Responsibilities

Develop and implement comprehensive training programs to enhance care management competencies and support professional development

Ensure all training programs align with evidence-based care management practices, value-based care models, and regulatory requirements

Collaborate with leadership to assess staff learning needs and develop targeted training strategies

Evaluate the effectiveness of training initiatives through feedback, assessments, and performance metrics

Oversee the administration and delivery of training programs, including orientation, continuing education, and specialized care management skill development

Ensure training content meets accreditation standards, regulatory compliance, and organizational policies

Work closely with the Director of Value-Based Care, care management teams, and other departments to align training efforts with organizational goals

Lead training sessions, workshops, and competency evaluations to enhance staff knowledge and skills

Monitor and analyze training outcomes to identify opportunities for process improvement and curriculum enhancement

Implement innovative learning methodologies, including digital learning platforms and simulation-based training

Ensure compliance with corporate training policies, safety regulations, and nursing practice standards

Stay informed of industry trends, best practices, and advancements in nursing education

Comply with all Corporate Compliance policies, practices and procedures

Responsible for attending all mandatory in-services, continuing education and annual health requirements

Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director

Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator

Will be compliant with the relevant regulations concerning the privacy and security of consumer’s protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Participate in proactive team efforts to achieve departmental and company goals

Perform other duties as assigned

Provide leadership to others through example and sharing of knowledge/skill

Follow all policies and procedures set by the Agency

Qualification

Care management principlesValue-based care modelsTraining program developmentHealthcare training experienceAdult learning methodologiesClinical operations understandingCustomer serviceLeadership skillsCommunication skillsProblem-solving skillsInterpersonal skills