Johnson & Johnson · 1 week ago
Principal Engineer, Service Innovation
Santa Clara, CA
Full-time
Onsite
Senior Level, Lead/Staff
$134K/yr - $231K/yr
5+ years expJohnson & Johnson is a leader in healthcare innovation, focused on developing smarter and less invasive treatments. The Principal Engineer, Service Innovation will collaborate with R&D and Service teams to enhance the performance and reliability of robotic medical platforms, while also contributing to service innovation and product development processes.
Hospital & Health Care
Responsibilities
Incorporate the Design for Serviceability concepts in the product design process
Contribute to the vision of the Service business by providing inputs to the Service product roadmap
Formulates new solutions by integral, original thinking and adds new service innovation concepts/elements to combine abstract ideas at a high conceptual level to generate new types of solutions
Participate in new technology projects, investigate the implication on the Service processes, identify business impact, address the respective Service requirements
Assess the design of the new products Serviceability based upon the defined Service requirements. Identify how to realize Serviceability and Reliability targets on both products and components levels
Propose new designs with R&D, add new Service innovation concepts/elements by combining abstract ideas at a high conceptual level to generate new types of solutions
Represent the Service organization in the product development process. Act as single point of contact for the Service-related work
Act as the linking point of collaboration between R&D, manufacturing and Service teams to address the Service requirements in the product creation process
Develop a Service project plan for the assigned product, align with the team members on the realization of all Service activities within the defined timing and resources
Support developing the test cases for the verification and validation of the Service functionalities. Advice on the execution of those tests
Define the required spare parts for the specific product and the Service documentation to enable the Service activities in the field
Define the requirements of the technical training courses of the products and review the training content
Introduce the new releases to the Service organizations in the key markets to enabling selling and performing Service on the applicable product against targets
Qualification
Required
Bachelor's degree with 10 years or Master's degree with 5 years of related experience
Typically requires an engineering related degree (e.g. Mechanical, electrical or Biomedical)
Experienced with working in a development environment, understanding of the product creation processes and the basic technical principle of applicable systems/components
Experience leading multi-functional management meetings and management updates
Standout colleague with good interpersonal skills and ability to influence others. Proven partnership qualities and experience working collaboratively with different team members from all levels and functions in the organization
Experience in DFX, designing for Serviceability, lean methodologies
Preferred
R&D experience, SW affinity/experience if not the major specialization
Project management skills and experience (planning, monitoring, execution, etc.)
Previous experience in the medical devices industry, basic knowledge of working in an ISO and FDA regulated environment is a plus
Benefits
Medical
Dental
Vision
Life insurance
Short- and long-term disability
Business accident insurance
Group legal insurance
Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours
Company
Johnson & Johnson
At Johnson & Johnson, we believe health is everything.
10001+ employees
H1B Sponsorship
Johnson & Johnson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (56)
2023 (58)
2022 (59)
2021 (44)
2020 (27)
Funding
Current Stage
Late StageLeadership Team
Alex Gorsky
Former Chairman and CEO, Johnson & Johnson
Joaquin Duato
Chairman of the Board and Chief Executive Officer
Recent News
2025-10-07
2025-10-07
Company data provided by crunchbase