Mayersohn Law Group, P.A. · 3 weeks ago
Legal Sales Manager - Call Center Supervisor
United States
Full-time
Remote
Mid, Senior Level
$61K/yr - $75K/yrMayersohn Law Group, P.A. is seeking a dynamic leader for the role of Legal Sales Manager. This position involves overseeing a team of remote Inside Sales Representatives and Legal Intake Specialists, focusing on maximizing lead conversion and client satisfaction while managing call operations and training staff.
ConsultingLaw EnforcementLegal
Responsibilities
Oversee 7–9 remote Inside Sales Representatives and Legal Intake Specialists
Ensure efforts align to maximize lead conversion, client satisfaction, and departmental efficiency
Manage call operations, training staff, setting and managing quotas, monitoring performance, and developing or maintaining processes that drive growth and enhance client engagement
Qualification
Required
Proven experience leading a call center team
Driving performance through metrics, coaching, and client service excellence
Ability to thrive in fast-paced environments
Understanding of the importance of tracking calls and reports
Ability to motivate a team to deliver exceptional client experiences
Operational oversight with strategic planning skills
Experience shaping intake processes and improving efficiency
Direct impact on growth
Overseeing remote Inside Sales Representatives and Legal Intake Specialists
Maximizing lead conversion and client satisfaction
Managing call operations
Training staff
Setting and managing quotas
Monitoring performance
Developing or maintaining processes that drive growth and enhance client engagement
Strong organizational skills
Ability to balance operational efficiency with compassionate client service
Company
Mayersohn Law Group, P.A.
Mayersohn Law Group, P.A.
Founded in 2000
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Leah Mayersohn
President/ Director
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