Capgemini · 3 weeks ago
Capgemini Invent - Senior Consultant - Life Sciences CRM - Salesforce Health Cloud / Sales Cloud
Capgemini is a global business and technology transformation partner, and they are seeking a Senior Consultant to join their Life Sciences team. The role involves managing client relationships, leading project workstreams, and driving CRM transformation initiatives.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Lead CRM and omnichannel transformation initiatives, especially with Salesforce Health Cloud
Advise on CRM strategy, system configuration, and business process improvements across commercial, medical, and field teams
Guide blended teams to deliver transformation projects on schedule
Analyze data, develop client recommendations, and design strategic roadmaps
Implement AI-driven CRM strategies for personalized, cross-channel engagement
Assess CRM capabilities, define Salesforce requirements, and support configuration/testing
Qualification
Required
5+ years in management consulting or industry, focused on Pharma/Life Sciences, especially Sales & Marketing
Strong omnichannel, CRM, and digital marketing knowledge
Experience with Salesforce (Health/Sales Cloud), CRM implementations, and omnichannel orchestration
Skilled in AI/GenAI, data analysis, and process automation
Demonstrated consulting competencies: meeting/workshop facilitation, deck writing, client interviewing, issue and data analysis, process design, and change management
Experience leading workstreams and small teams
Strong quantitative and analytical skills
Valid Salesforce certification (Administrator or higher)
Willingness to travel up to 50-75%
Bachelor's degree required
Must be legally authorized to work in the U.S. without sponsorship
Benefits
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
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