DriveTime · 3 weeks ago
Mechanical Claims Adjuster (Remote)
United States
Full-time
Remote
Mid Level
3+ years expDriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. The Mechanical Claims Adjuster is responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty.
AutomotiveFinancial ServicesSales Automation
Responsibilities
Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty
Properly adjudicates claims within approval limit and in accordance with department & industry standards
Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions
Effectively navigates department resources in order ensure adherence to department process flows and policies
Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims
Other duties as assigned
Qualification
Required
High-school diploma required; Bachelor's Degree preferred
3+ years of experience with current automotive mechanical and diagnostics
Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices
Must have clear and professional verbal and written communication, as well as strong negotiation skills
Is proficient in typing and general computer skills
Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities
Must be solutions-oriented
Preferred
Bachelor's Degree preferred
Benefits
Medical, dental, and vision, oh my!
401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Tuition Reimbursement.
Wellness Program.
Consistent Work Schedule.
Paid Time Off.
Company
DriveTime
DriveTime Automotive Group is a dealer helping people with credit issues purchase a vehicle of their choice.
1001-5000 employees
H1B Sponsorship
DriveTime has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
R
Ray Fidel
CEO
Recent News
2025-08-29
2025-03-29
Bank Automation News
2025-01-28
Company data provided by crunchbase