Pivotal Talent Search · 2 weeks ago
Vice President of Grocery Operations
New York, NY
Full-time
Onsite
Director/Executive
$175K/yr - $300K/yr
15+ years expPivotal Talent Search is seeking a Vice President of Grocery Operations to lead enterprise-wide operations for a rapidly growing grocery brand focused on sustainability, quality, and innovation. This role will oversee all daily operations, including store operations, logistics, and supply chain, while ensuring consistent execution of operating standards as the business scales.
ConsultingHuman ResourcesRecruitingStaffing Agency
Hiring Manager
Annette Davis
Responsibilities
Oversee all daily operations, including store operations, commissary, logistics, supply chain, and facilities
Ensure consistent execution of operating standards, SOPs, and service expectations across all locations
Lead end-to-end supply chain operations, including sourcing from local, organic, and ethical vendors
Optimize inventory management, inbound/outbound logistics, and vendor relationships to ensure product availability, quality, and cost control
Negotiate vendor contracts and oversee purchasing for both perishable and non-perishable goods
Ensure a consistently exceptional, hospitality-driven in-store experience (with mobile and online channels under evaluation)
Develop, document, and train teams on quality assurance standards for products and prepared foods
Own operational performance and 4-wall P&L execution across locations
Partner with the Director of Finance and President on budgeting, forecasting, and resource allocation
Monitor operating KPIs, cost of goods, labor, inventory, and margins; identify opportunities to reduce loss and improve profitability, particularly in prepared foods
Maintain accountability for the company’s operating expense budget
Develop a 3–5 year operational roadmap focused on scalability, efficiency, and profitability
Support store expansion and new market entry, ensuring operational readiness while maintaining brand integrity
Build, lead, and mentor a high-performing, multi-disciplinary operations team
Foster a culture of accountability, collaboration, and continuous improvement aligned with company values
Ensure compliance with all federal, state, and local regulations, with a strong focus on food safety, employee safety, and sustainability initiatives
Partner cross-functionally to ensure accurate data flow supporting accounting, forecasting, and decision-making
Qualification
Required
Bachelor's degree in Business, Operations Management, or related field; MBA preferred
15+ years of experience, including senior executive leadership (VP Operations or COO) with accountability for enterprise-wide operations, SOPs, and operating expenses
Experience in a scaled grocery or grocery-adjacent hospitality business, combined with hands-on experience applying best practices in a growing or founder-led environment
Demonstrated expertise in operational efficiency, process improvement, and change management
Strong financial acumen, including budgeting, cost control, and capital planning
Proven experience in DTC commerce (physical retail and e-commerce), supply chain, and inventory-driven businesses
Advanced Excel and data analysis skills with a highly metrics-driven approach to decision-making
Exceptional leadership and communication skills, with the ability to train teams and translate complex concepts into practical execution
Preferred
MBA preferred
Company
Pivotal Talent Search
Pivotal Talent Search is a recruiting firm.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bill Jackson
Chief Operating Officer
Debby Mandeville-Jackson
Founder
Company data provided by crunchbase