MacQueen · 2 weeks ago
Product Training Specialist
Delafield, WI
Full-time
Onsite
Entry, Mid LevelMacQueen is a company specializing in emergency equipment, and they are seeking a Product Training Specialist to demonstrate their products and educate clients. The role involves conducting product demonstrations, collaborating with sales and marketing teams, and gathering feedback to enhance the effectiveness of these demonstrations.
Environmental Services
Responsibilities
Develop a deep understanding of the features, specifications, and capabilities of all products or services within the business segment
Stay current on product updates, enhancements, and new releases to effectively showcase the latest offerings during demonstrations
Collaborate with managers, sales teams, and marketing professionals to tailor demonstrations to meet the specific needs and interests of prospective clients
Customize demonstration scripts, scenarios, and presentations to effectively communicate the value proposition of our products or services
Prepare units for demonstration by inspecting, detailing and cleaning before and after each demonstration
Be a subject matter expert to address questions, concerns, and provide technical support to customers/operators during demonstrations; provide accurate and timely responses
Showcase additional ancillary products available to enhance product performance
Conduct training of products or services upon delivery
Effectively communicate product features, benefits, and use cases in a clear, engaging, and persuasive manner
Showcase additional ancillary products available to enhance product performance
Work with management to transport stock and demo equipment within MacQueen’s area of responsibility
Gather feedback from participants following demonstrations and unit delivery to identify areas for improvement, enhancement, and opportunity for upsell
Collaborate with internal teams to incorporate feedback into product development, demonstration materials, and processes to continuously improve the effectiveness of demonstrations
Maintain accurate records of demonstration activities, including participant feedback, questions, and outcomes
Maintain updated travel schedule based on sales demands
Qualification
Required
Proven experience in conducting product demonstrations, preferably in a technical or sales-related role
Strong technical aptitude and ability to quickly learn and understand complex products or services
Excellent communication and listening skills, including the ability to articulate technical concepts in a clear and compelling manner
Customer-focused mindset with the ability to build rapport and establish trust with customers through active listening, empathy, and personalized recommendations
Strong critical thinking skills and ability to adapt to dynamic and evolving demonstration environments
Meticulous with excellent organizational and time management skills
Insurable driving record required
Ability to obtain Class (B) CDL required, Class (A) CDL preferred
Ability to travel frequently and for extended periods of time delivering units to customers or transporting equipment between MacQueen locations
This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requisite
Preferred
Class (A) CDL preferred
Company
MacQueen
For more than 60 years, MacQueen has served as the trusted provider of world-class environmental and emergency solutions across the upper Midwest providing private companies, municipalities, fire departments, airports, EMS service providers and other organizations with an unmatched portfolio of specialized products, services, and support.
Founded in 1961
201-500 employees
H1B Sponsorship
MacQueen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Growth StageLeadership Team
Samantha Endres CPA (inactive)
Chief Financial Officer
Angela Orcutt
Chief Human Resources Officer
Company data provided by crunchbase