Freeman Hospital · 1 week ago
Clinical Administrator
Carthage, MO
Full-time
Onsite
New Grad, Entry LevelFreeman Hospital is one of the largest NHS hospital trusts in the UK, committed to high-quality care and innovation. They are seeking an enthusiastic Clinical Administrator to provide comprehensive administrative support to the paediatric neurology team, ensuring smooth operations and effective communication with patients and families.
Hospital & Health Care
Responsibilities
Acting as the first point of contact for families and external organisations, handling telephone and email enquiries with compassion and sensitivity
Managing electronic diaries for the clinical team, including arranging, rescheduling, and prioritising appointments for patients
Ensuring urgent referrals are prioritised and coordinating patient appointments and follow-ups to meet service deadlines
Maintaining and updating patient records accurately on electronic systems, adhering to data protection and confidentiality guidelines
Generating and formatting correspondence, reports, and other documents for the team
Arranging meetings and taking notes or minutes for internal review
Providing general administrative and clerical support, including photocopying, filing, and managing mail
Providing cover for other teams or colleagues as needed to ensure continuity of service
Proofreading clinic letters
Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
Communicates with patients regarding appointments and admissions at the request of the medical team
Provide cover for Team Leader within your administration team as required
Cover Clinical Administrator posts Trust wide as required
Qualification
Required
Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
English qualification at Level 2 (GCSE Grades 9-4 or A•-C, or Functional or Key Skills at Level 2)
Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1)
Experience of secretarial/administrative procedures
IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
Advanced keyboard skills including a high standard of word processing skills
Excellent communication skills
Ability to work without direct supervision
Ability to manage time effectively and work on own initiative
Ability to accurately input, collate and present information
Preferred
NHS Administration/Secretarial experience
Working Knowledge of NHS Systems e.g. eRecord, System One
Knowledge of medical terminology
Company
Freeman Hospital
Freeman Hospital, Newcastle, UK
Carthage, Missouri, US
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase