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Ace Hardware Corporation · 2 weeks ago

Ditta Ace General Manager

Hot Springs, AR

Full-time

Onsite

Entry, Mid Level

2+ years exp

Ace Hardware is a community-oriented hardware store with over 5,000 locations worldwide, primarily independently owned. They are seeking a General Manager for Ditta Ace Hardware to oversee store operations, manage sales and team development, and ensure high levels of customer service.

HardwareRetailService Industry

Responsibilities

Open and close the store following security and safety procedures

Manage daily cash handling, deposits, and register reconciliation

Handle unexpected issues, customers service, and emergency situations

Monitor daily, weekly, and monthly sales performance against targets

Analyze sales data to identify opportunities and problem areas

Hire, train, and onboard new team members

Handle employee conflicts and disciplinary actions when needed

Handle returns, exchanges, and special customer requests

Resolve customer complaints and difficult situations professionally

Train staff on product knowledge and customer service standards

Monitor customer feedback and implement improvements

Ensure the store remains clean and presentable at all times

Qualification

Retail management experienceCustomer serviceInventory ManagementPOSPayment processingLeadershipProblem-solving under pressureComputer skillsSales abilitiesOrganizationCommunicationTime Management

Required

At least 2 years of previous retail management experience

Ability to lift 40 pounds consistently

Ability to stand and walk for up to 8 hours during shift

Customer service

POS and payment processing

Inventory Management

Scheduling

Strong leadership and ability to motivate team

Excellent communication

Problem-solving under pressure

Time Management and Prioritization

Computer skills

Strong sales abilities

Organization

Company

Ace Hardware Corporation

Glassdoor3.7

Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924

Oak Brook, Illinois, USA

10001+ employees