JDC Power Systems, LLC · 1 week ago
Power Systems Field Service Specialist
Hackettstown, NJ
Full-time
Onsite
Mid Level
$90K/yr - $140K/yr
3+ years expJDC Power Systems, LLC is seeking an experienced Power Systems Field Service Specialist to support customers in the field. The role involves troubleshooting, maintaining, and repairing electrical power systems, ensuring safety protocols are followed, and providing customer training.
Wholesale
Responsibilities
Perform on-site troubleshooting, maintenance, and repair of electrical power systems and equipment: transformers, circuit breakers, LV/MV switchgear, and PLC-based controls
Run diagnostics to pinpoint technical issues, minimize downtime, and restore stable system performance
Support startups and commissioning, confirming systems operate to spec and meet customer requirements
Serve as the primary on-site contact during service visits—answer questions, resolve issues, and keep customers informed
Provide basic operator training on system use and preventative maintenance
Document service activities thoroughly, including test reports and performance feedback
Leverage remote troubleshooting tools where appropriate to speed resolution
Collaborate with fellow technicians to coordinate work and deliver on schedules
Follow company safety protocols, OSHA guidelines, and industry standards; maintain relevant safety certifications through training
Qualification
Required
High school diploma or equivalent required
3–5 years of hands-on field service experience with power systems, electrical equipment, or industrial controls
Proven capability in troubleshooting, maintaining, and repairing electrical systems, including transformers and circuit breakers
Diagnose and solve complex problems efficiently
Comfort with field service management software, ERP platforms, and Microsoft Office (Excel, Word)
Clear, customer-friendly communication skills
Self-directed with strong prioritization in fast-paced environments
Valid driver's license with a clean driving record
Strong commitment to safety and customer satisfaction
Preferred
Associate's degree in electrical engineering or related field preferred
NFPA 70E, OSHA 30, or other relevant technical certifications are a plus
Hands-on experience with low- and medium-voltage systems
Foundational knowledge of PLCs, SCADA, and protective relays
Company
JDC Power Systems, LLC
JDC Power Systems takes your most complex problem and reduces it to a turnkey customized solution that includes engineering, equipment, control systems, software, training, maintenance, and ongoing support.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-05-29
Company data provided by crunchbase