Konica Minolta Business Solutions U.S.A., Inc. · 8 hours ago
Office Systems Professional
Bessemer, AL
Full-time
Onsite
New Grad, Entry Level
0+ years expKonica Minolta Business Solutions U.S.A., Inc. is a leader in digital transformation, partnering with clients to enhance their printing capabilities and IT services. They are seeking a Field Service Technician who will perform maintenance and repairs on Konica Minolta products, develop customer relationships, and collaborate with the Account Management team to resolve issues.
Business IntelligenceCloud Data ServicesDocument ManagementEnterprise Resource Planning (ERP)Information TechnologyManufacturingMobile AppsPrintingUnified CommunicationsWeb Development
Responsibilities
Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
Develop professional customer relationships and maintain a high level of customer satisfaction
Demonstrate progress in technical abilities, troubleshooting techniques and productivity
Log service visits and document updates to the Konica Minolta system for each client account
Collaborate with the Account Management team to help resolve customer issues
Qualification
Required
0-2 years experience of servicing/repairing office equipment or machinery
High School Diploma/GED or equivalent experience
Preferred
A+ or N+ Certification preferred and exposure to IT Networks a plus
Benefits
Competitive car allowance program and paid mileage
Company provided laptop and phone
Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Company
Konica Minolta Business Solutions U.S.A., Inc.
Konica Minolta Business Solutions U.S.A., Inc. is revolutionizing the Workplace of the Future™.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-04-06Acquired
Leadership Team
Frank Mallozzi
President, IPP
Todd Croteau
President: Global IT Services
Recent News
2026-01-13
Morningstar.com
2025-10-31
Company data provided by crunchbase