Account Manager - Regional Operations jobs in United States
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Glidewell Dental · 3 weeks ago

Account Manager - Regional Operations

Glidewell Dental is a company focused on providing high-quality dental solutions, and they are seeking an Account Manager for Regional Operations. The role involves targeting and soliciting dental offices to generate new business, maintaining customer relationships, and ensuring high levels of post-sales satisfaction.

BiotechnologyDentalManufacturingMedical
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H1B Sponsor Likelynote
Hiring Manager
Tili Davis
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Responsibilities

Strategically targets, prospects, and solicits dental offices in-person to generate new business in assigned geographic territory
Maintains a consistent high level of prospecting activity in order to achieve or exceed daily, weekly and monthly Key Performance Indicators (KPI)
Communicates with existing customers, in-person and via phone, to cross-sell and/or upsell products, understand customer needs, concerns, and/or requirements regarding cases; conveys information to lab to provide better quality service
Works closely with prospective, new and existing customers to understand their needs, and utilizes technical knowledge and selling strategies to propose best solutions
Develops and maintains strong relationships with new and existing customers. Ensures a high level of post-sales satisfaction and facilitation of long-term relationships for account retention and expansion
Maintains thorough knowledge of Company products, prices, sales, and promotions. Communicates new or enhanced products, sales and promotions to customers at every opportune moment
Ensures databases are current and updated with accurate information such as customer name and full address, individual dentist name (if applicable), pick-up/drop-off times, dates of canvassing efforts, anticipated route for given workday
Strategically generates most efficient and productive route for each workday; communicates route to manager and customer service group
Maintains samples, catalogs, price guides, and other company materials clean, organized, and up-to-date
Maintains cleanliness of company vehicle, both exterior and interior; washes, waxes, and vacuums
Maintains credit card receipts throughout month; reports and reconciles receipts with Accounting at end of month
Occasionally assembles sample boxes for canvassing as needed
Picks-up and delivers dental cases as needed or in conjunction with a sales call
Provides marketing materials and/or samples to customers
Utilizes technical and clinical knowledge to provide customers with support regarding treatment and restorative options as needed
Performs other related duties and projects as business needs require at direction of management

Qualification

Dental industry experienceSales experienceCustomer service experienceCertified Dental TechnicianTechnical knowledgeRoute planningRelationship building

Required

High School diploma or equivalent
Minimum one (1) year of experience in dental industry
Valid driver's license and acceptable driving record

Preferred

Previous sales and customer service experience preferred
Certified Dental Technician a plus

Benefits

Incentive bonus plan

Company

Glidewell Dental

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Glidewell is America’s largest digital dental lab, pioneering industry-first innovations that expand what’s possible in restorative dentistry.

H1B Sponsorship

Glidewell Dental has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (28)
2023 (18)
2022 (23)
2021 (30)
2020 (38)

Funding

Current Stage
Late Stage

Leadership Team

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Sergei Azernikov
VP of CAD/CAM Software Development
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Company data provided by crunchbase