Dermatology Solutions Group LLC · 1 week ago
Office Administrator I
Watkinsville, GA
Full-time
Onsite
Mid LevelDermatology Solutions Group LLC provides professional management services to a medical practice specializing in dermatology. The Office Administrator I is responsible for the smooth operation of the office, supervising staff, and ensuring effective patient care delivery.
Health CareHospitalInformation Technology
Responsibilities
Oversees and manages the day-to-day operations of the office
Serves as first point of contact and supervises all staff at assigned location(s)
Holds staff accountable to company policies and procedures
Ensures all staff are held accountable to performing job duties as outlined in job descriptions
Ensures processes and resources are in place in order to deliver the highest level of patient care
Independently remedies non-emergent patient concerns
Models appropriate professional behavior, with all patients, vendors, staff, providers, etc.-by phone, in person, and email, and ensures similar conduct throughout the staff
Maintains facilities and equipment to the highest of standards; elevates issues, when appropriate
Implements, directs and adheres to the policies, protocols and procedures of the practice
Executes and participates in meetings; communicates any changes and/or additions to the practice and all departments. Addresses issues and congratulates successes
Assists DSG management with day-to-day projects, while informing them of any challenges or concerns in the practice that need further assistance
Facilitates and ensures staff attendance and participation in trainings/meetings provided by Administration or vendors
Ensures effective communication between staff, Dermatology, Spa and Medical Providers
Oversees and directs inventory levels for office, medical, spa, retail and cosmetic supplies
Oversees all departments and regulates hours that are being worked by personnel: Time Clock, Absentee, Downtime and Schedule Management
Ensures acceptance of monies are deposited in the correct bank account
Ensures accuracies of the personnel’s daily work, duties, tasks and responsibilities
Facilitates, attends and participates in events at the direction of Director of Derm Operations, Director of Spa Operations, and Marketing Director
Provides support for Human Resources: interview, hire, implement necessary disciplinary actions, and termination
Facilitates onboarding and training of new employees in a way that ensures their success
Develops and maintains an independent and proactive approach to local problem solving and leadership
Discovers, develops, and maintains consistent communication with referral sources
Conducts regular on-site visits to current and potential physician referral offices
Connects the providers to speaking/networking/skin cancer screening opportunities in the community to grow awareness of the Practice
Proactively pursues opportunities to grow Practice(s) and meet budgeted expectations
Maintains strict confidentiality
Performs other related duties as assigned
Qualification
Required
Leadership skills to develop a successful team within the practice
Ability to handle difficult situations and make the best decisions for the practice
The ability to multi-task and juggle many different responsibilities on a daily basis
Excellent communication skills to convey goals and expectations of the practice
Recognize and anticipate problems, before they arise and work in a proactive mindset
Takes direction well, with a 'can do' attitude. Is problem solver, not a problem creator
Proficiency in the operation of a computer keyboard (30 WPM minimum) and ability to work effectively with Microsoft Office Products
Medical experience in a physician's office or equivalent combination of training and experience required
Supervisory experience required
Must have good eyesight and ability to focus on a computer screen for 8 hours per day
Must be able to tolerate sitting and working at a desk for 8 hours per day
Light physical effort (lift/carry up to 10 lbs.). Frequent standing/walking. Occasionally lifts supplies/equipment. Manual dexterity and mobility. Occasional reaching, stooping, bending, kneeling, crouching
Must have a valid driver's license and good driving record
Preferred
Associate or Bachelor's Degree preferred
Current licensure or certification, if applicable
Occasional night or weekend work may be required
Travel to other jobs or office locations required, where applicable
Company
Dermatology Solutions Group LLC
Dermatology Solutions Group is a leading provider of management services and growth resources, partnering with exceptional dermatologists throughout the southeastern United States.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Brooks
Chief Executive Officer
Company data provided by crunchbase