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EyeCare Partners · 2 weeks ago

Administrative Coordinator - Medical Office Experience Preferred, full benefits, no weekends

Norfolk, VA

Full-time

Onsite

New Grad, Entry Level

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. The Administrative Operations Coordinator will provide executive support to the Operations Team, handling daily business deposits, reconciling payments, and managing incoming mail among other responsibilities.

Hospital & Health Care

Responsibilities

Daily business deposits for all of VA Eye Consultants and Tidewater Eye Centers locations

Responsible for reconciling all cash and check payments received by the Patient Coordinators with the daily Phreesia reconciliation reports

Run NextGen report daily for all new patient appointments which require a Good Faith Estimate due to self-pay status

Receive and sort all incoming mail to the practice, including the ASC and clinic mail. Determine payor and patient payments which are sent to the company lock box for processing. Sort all remaining interoffice mail and distribute to the correct departments and locations

Track all provider time out of the office on the shared spreadsheet

Run credit card payments through Phreesia when sent from Cash Posters

Provide support to shareholder providers

Additional duties to be assigned as needed

Qualification

EMR/EHRMicrosoft ExcelMicrosoft WordMicrosoft PowerPointInterpersonal skillsDetail-orientedAdaptabilityConfidentialityTeam playerInitiative

Required

Detail-oriented, trainable, and committed to providing excellent patient care

Adaptable to various competing demands

Ability to handle confidential information with discretion

Demonstrates quality patient service and professionalism during interactions with patients, coworkers, and vendors

Very strong interpersonal skills and an ability to build relationships with doctors, teammates and staff

Exhibits a positive attitude and is flexible in accepting work assignments and priorities

Meets attendance and tardiness expectations. Is dependable; follows policies and procedures

Performs quality work and consistently exhibits initiative

Highly resourceful, professional team-player, with the ability to also be extremely effective independently

Minimum Required: High school diploma or general education degree (GED) required

Requires proficient keyboarding skills, use of Electronic Medical Record (EMR) and image management system

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Computer proficiency and ability to quickly learn new applications

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary

Preferred

Prior experience with EMR/EHR preferred

Associate's or prior medical office experience preferred

Benefits

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Company

EyeCare Partners

At EyeCare Partners, we are on a mission to reinvent eye care by creating a network of optometry and ophthalmology practices that bring together a wealth of expertise, resources and knowledge.

Founded in 2015