Stormont Vail Health · 1 week ago
EPIC ETL & BI Administrator 3 - Information Systems Applications - FT - Day
Stormont Vail Health is seeking an EPIC ETL & BI Administrator 3 to manage and maintain Epic reporting analytical databases and the Epic Data Warehouse. The role involves overseeing ETL processes, developing custom ETL import packages, and ensuring the stability of the Business Intelligence platform used for Epic integrations.
Health CareHospitalMedicalMental HealthPrimary and Urgent Care
Responsibilities
Responds timely to user concerns regarding issues and acts to address needs; involves vendor when needed. Tracks users’ concerns and looks for patterns in problems; utilizes support center software to log or follow up on each customer call, enter call status and document resolution. Assists with resolution of hardware related issues, including printing
Follows operational processes to assure systems stability and availability. Tests any changes to system in test environment and works collaboratively with IS staff to ensure changes are moved to live environment in a coordinated manner, utilizing defined change management process. Ensures appropriate application downtime procedures are communicated
Creates and maintains documentation related to reporting functionality, support, application testing, downtime process, and restore. Assists in development of end-user education
Work with vendors to ensure appropriate installation of new applications, updates and upgrades. Uses project management skills to effectively manage implementations, upgrades, and activities. Serves as liaison between IS and patient care staff including physicians. Seeks to understand the needs of report requestors
Works with end-users to optimize use of the system, paying special attention to workflow. Develops and implements system changes based on user recommendations and leadership approval. Ensures changes needed to meet regulatory requirements, safety and financial requirements are appropriately prioritized
Applies appropriate customer service concepts to daily activities such as communicating service levels, providing necessary status reports, maintaining high customer satisfaction levels, maintaining an awareness of industry trends/changes, and creating solutions that meet customer needs
Provide on-call support for the application, ensuring 24x7 support
Provides assistance to any staff member where priorities have been assigned by immediate supervisor
Applies appropriate customer service concepts to daily activities such as communicating service levels, providing necessary status reports, maintaining high customer satisfaction levels, maintaining an awareness of industry trends/changes, and creating solutions that meet customer needs
Work with Epic TS to determine cause of any reporting issues and perform necessary build, set up, backfill, etc. needed to resolve the issue
Identifies and validates the appropriate technical solutions for various reporting needs
Validates Epic Foundation Systems build and modifies existing or creates custom ETLs as needed to meet the data needs of the organization
Assist the development of new Epic reporting tools and upgrades to existing applications. Complete any build or set up required for system update
Actively pursues the identification, development and implementation of improved processes within the reporting department based on personal or customer feedback
Perform daily, weekly, monthly tasks as well as bi-monthly system update related to all reporting server systems. Review system update Nova Notes related to Clarity, Caboodle and Business Intelligence
Perform backfills to ensure data accuracy. Ensure data integrity after system updates. Coordinate data extracts into Clarity tables and Compass Upgrades. Monitor, maintain and update Tableau data sources and dashboards
Qualification
Required
2 years SQL database administration experience, including SQL server integration services, report design and development
Experience with system software installation, configuration and updates
Spends at least 6 months per year managing projects. Eligible projects will be at least a month in length and approved by the employees manager/director as an eligible project. Approved projects should involve multiple teams such as the vendor, different application teams, or end users/testers. Education or active industry certification may be substituted for this project management requirement
Must be able to express or exchange ideas by means of the spoken word. (Required proficiency)
Must have good manual dexterity and keyboarding skills. (Required proficiency)
Must be able to view and read information on computer screens. (Required proficiency)
2 active industry certifications (like MCSA or HIMSS) is required if applicant does not meet education requirement or project management experience
Support for some vendor applications requires formal certification. For positions that primarily support Epic applications, vendor certification is required within 4 months of the last date of training for a given certification track. If certification is not achieved within this timeframe employee will voluntarily resign from this position
Preferred
Experience designing and building ETL
Experience supporting business intelligence systems. Experience in Tableau and ability to maintain Tableau data sources and dashboards
Experience in data warehouse modeling, creation and maintenance of, DataMart, DataCube, data dimensioning and fact tables maintenance
Master's Degree IT, computers, data science or a related field. Master's is only required if applicant has no project management experience or active industry certification
Company
Stormont Vail Health
Stormont Vail Hospital provides primary care, pediatric care, mental health express care clinic services.
H1B Sponsorship
Stormont Vail Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (7)
2023 (17)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$0.22MKey Investors
Kansas Department of Commerce
2023-06-20Grant· $0.22M
Recent News
Morningstar.com
2025-06-12
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