MedAire · 2 weeks ago
Now Hiring: Junior Business Analyst – MedAire (Phoenix, AZ) This position does not qualify for visa sponsorship now or in the future. Candidates must already have authorization to work in the U.S.
Phoenix, AZ
Full-time
Onsite
Entry Level
2+ years expMedAire is a world leader in aviation and maritime medical and security assistance, and they are seeking a Junior Business Analyst to join their Commercial Services team. The role involves analyzing business challenges, optimizing processes, and developing data-driven solutions to support global commercial operations.
Airlines/Aviation
No H1B
Hiring Manager
Robyn Allen
Responsibilities
Analyse and understand business challenges, identifying bottlenecks within the sales process
Design and improve processes—either independently or in cross‑functional teams
Develop and maintain documentation such as process flows, best practices, and task execution guides
Prepare and maintain records, reports, and files for our global sales community
Create and deliver Power BI dashboards and commercial tools to support strategic decision‑making (e.g., pricing analysis, discounting, trends)
Ensure real‑time updates of client activities in Salesforce and support compliance with CRM processes
Develop and implement generative AI solutions to improve efficiency and workflow performance
Collaborate across teams to integrate automation (e.g., Power Automate) and AI into existing processes
Manage and resolve requests from our global Commercial Services shared mailbox
Provide pricing support, advising employees and ensuring compliance with pricing guidelines
Review quotes, manage price indexation, and assess non‑standard pricing and product requests
Partner with regional sales teams to track KPIs, pipeline progress, and performance
Lead or support project management activities for new tools, processes, and global rollouts
Support our Salesforce community of 150+ users, promoting adoption and best practices
Qualification
Required
Candidates must already have authorization to work in the U.S
Advanced skills in Microsoft Excel and Power BI
Strong analytical capability and conceptual thinking
Excellent communication and presentation skills
Commercial awareness and numerical literacy
2 years' experience in a sales support or business analyst role within a large/global organization
Bachelor's degree in Business Management, IT, or a related field
Proficiency in English; additional languages are a plus
Ability to travel periodically for internal meetings
Preferred
Working knowledge of Salesforce or other CRMs (desirable)
Familiarity with Generative AI tools, Power Automate, SQL, or DAX (desirable)
Company
MedAire
MedAire, an International SOS company, is the global leader in aviation and maritime health and safety solutions, with 40 years dedicated to ensuring the wellbeing of crew and passengers.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Dickey
Vice President, Strategic Partnerships
Company data provided by crunchbase