Senior Manager, GTM Transformation – Global GTM Transformation jobs in United States
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ServiceNow · 1 week ago

Senior Manager, GTM Transformation – Global GTM Transformation

ServiceNow is a global market leader in AI-enhanced technology, helping over 8,100 customers improve their operations. They are seeking a Senior Manager, GTM Transformation to lead strategic initiatives and operational execution within the GTM Sales team, driving clarity and efficiency across the organization.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Translate executive strategy into clearly scoped programs, workplans, and success metrics
Conduct research, data analysis, and executive-ready synthesis on GTM performance, market trends, and sales effectiveness
Support strategic initiative owners with modeling, benchmarking, and business case development that inform leadership decisions
Lead assigned workstreams for GTM integration of acquired SaaS businesses under the direction of senior leadership
Develop and maintain GTM operating artifacts such as playbooks, process documentation, templates, and dashboards that drive consistency and performance across regions and functions
Collaborate closely with GTM Ops, Finance, Product, Analytics, and Enablement to drive priorities and deliverables
Support rollout and adoption of new GTM processes, tools, and AI-enabled workflows
Partner with senior GTM leaders to ensure high-quality deliverables and insights that influence major decisions
Build trusted relationships with key cross-functional partners and drive alignment on shared business objectives
Champion a culture of execution excellence, continuous improvement, and ownership across the GTM Strategy team

Qualification

GTM strategyAI-powered programsAnalytical skillsEnterprise SaaS experienceExecutive communicationCollaborative mindsetProblem-solving skillsHigh sense of ownership

Required

7+ years of experience in GTM strategy, or enterprise SaaS environments (combination preferred)
Strong ability to bridge technical expertise with business priorities, influencing direction and driving adoption
Experienced in delivering AI-powered programs from concept through scale, with measurable business impact
Strong analytical and problem-solving skills, including experience working with large datasets and building business models
Excellent communication skills; able to develop executive-ready materials and influence at all levels
High sense of ownership and bias toward action; thrives in fast-paced, ambiguous environments
Collaborative mindset and ability to lead through influence across teams and functions
Bachelor's degree required

Preferred

MBA or advanced degree a plus

Benefits

Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

Company

ServiceNow

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ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)

Funding

Current Stage
Public Company
Total Funding
$83.7M
Key Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M

Leadership Team

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Bill McDermott
Chairman and CEO
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Pat Casey
Chief Technology Officer & EVP of DevOps
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Company data provided by crunchbase