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Akina, Inc · 2 weeks ago

HPC System Administrator - 3 (storage support)

Annapolis Junction, Maryland

Full-time

Onsite

Senior Level, Lead/Staff

$145K/yr - $190K/yr

10+ years exp

Akina, Inc. is a Woman Owned, Service Disabled, Veteran Owned, Small Business looking for talented individuals to join their team. The HPC System Administrator will provide storage support for a complex computing environment, managing IT system infrastructure and ensuring smooth operations across multiple locations.

Computer Software

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Qualification

Storage SupportLinuxUnixWindowsIT Systems ManagementTroubleshootingHelp Desk SupportNetwork ConfigurationCustomer ServiceCapacity PlanningSystem OptimizationTechnical AnalysisPolygraph CertificationDoD 8570 IAT IICommunication SkillsProblem SolvingTeam Collaboration

Required

TS/SCI - Polygraph required

B.S. in a technical discipline and 10 years' experience as a System Administrator in programs and contracts of similar scope, type and complexity is required or 15 years' experience in lieu of degree

DoD 8570 IAT II level certification required

TS/SCI with FSP required

Most recent poly in the last 7 years required