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Wonderful Agency · 2 weeks ago

Manager, External Communications

Los Angeles, CA

Full-time

Hybrid

Mid, Senior Level

$105K/yr - $115K/yr

5+ years exp

The Wonderful Company is a privately held $6 billion company recognized for its commitment to high-quality brands and corporate social responsibility. They are seeking a Manager, External Communications to drive media relations, manage social media strategies, and support crisis communications while collaborating with various teams to ensure consistent messaging across the organization.

Marketing & Advertising

Responsibilities

Track media, public sentiment, and emerging issues on an ongoing basis using industry-leading media monitoring tools (i.e., Signal AI, Muck Rack, Talkwalker, and Hootsuite)

Vet incoming media opportunities, maintain media lists, and develop coverage recaps for clients

Manage content strategy, execution, and reporting for corporate social media channels, ensuring alignment with brand voice and communication strategies

Draft, edit, and proofread communications, including newsletter articles, talking points, backgrounders, FAQs, and press releases

Support external-facing stakeholders with corporate communications initiatives across Talent Acquisition, Real Estate, Sustainability, Corporate Social Responsibility, and others

Provide project management support for a diverse portfolio of enterprise-wide initiatives and special projects, such as Wikipedia, Glassdoor, top-tier industry rankings and valuations (i.e., Forbes, Bloomberg), and more

Assist in crafting clear, concise, and accurate messaging during crisis situations

Conduct research on industry trends, competitors, and speaking opportunities

Coordinate multi-location group tours for key stakeholders, media, and guests across operations

Collaborate with cross-functional teams in a fast-paced environment

Qualification

Strategic communicationsMedia relationsSocial media campaignsCrisis managementContent strategyMedia monitoring toolsPowerPoint presentationsProject managementFluency in Microsoft 365Adobe suiteCanvaResearch skillsListening skillsSpanish speakingInterpersonal skillsAttention to detailWriting skills

Required

At least 5-7 years of hands-on experience within an agency or corporate environment driving strategic communications, media relations and social media campaigns, and executive visibility opportunities

Bachelor's degree in Communications, Journalism, Public Relations, English, or related business field

Fluency in Microsoft 365, Adobe suite, and Canva

Strong understanding of social media platforms, preferably LinkedIn and Instagram

Familiarity with AP style and standard media and social media monitoring tools (i.e., Cision, Critical Mention, Notified, Hootsuite) is a plus

Familiarity building PowerPoint presentations and working with digital files and assets (i.e., image resizing, cropping, etc.)

Experience assisting with logistics for public events or announcements

Demonstrates understanding of and a strong interest in learning about agriculture, real estate, and consumer packaged goods (CPG) to effectively support communications strategies across diverse industries

Strong interpersonal skills with demonstrated ability to proactively complete tasks and meet goals in partnership with others and under minimal supervision

Exceptional attention to detail, ensuring accuracy, timeliness, and consistency in all written, visual, and verbal communications

Strong writer who identifies and develops compelling stories that support organizational goals and business initiatives

Able to meet tight deadlines, adapt to change, be open to new ideas, take on new responsibilities, and embrace a growth mindset

Anticipates potential issues and proposes creative, effective solutions

Eagerness to strengthen and refine writing, research, and presentation skills

Ability to use discretion when dealing with confidential and sensitive information

Curiosity, motivation, and superior listening/comprehension skills

Preferred

Spanish speaking is preferred

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future

24/7 online physician consultations

Virtual mental health resources

Life coaching

Engaging employee community groups

Cash rewards for healthy habits and fitness reimbursements

Library of on-demand fitness videos

Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.

Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.

Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.

Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.

Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.