NYC Health + Hospitals · 3 weeks ago
Clinical Business Analyst Level III
NYC Health + Hospitals is a prominent healthcare provider in the Harlem community, delivering a wide range of medical services. The Clinical Business Analyst Level III is responsible for assessing, designing, and implementing clinical systems, gathering and transforming business requirements, and collaborating with various stakeholders to ensure project success.
Health CareHome Health CareHospitalMedicalNursing and Residential Care
Responsibilities
Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications
Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards
Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs
Define external interfaces, constraints, quality issues and other non-functional requirements
Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions
Partner with project managers to complete requirements documentation, in accordance with project schedule
Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities
Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards
Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials
Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders
Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training
Develop and execute project presentations
Participate in special projects, as required
Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members
Participate in the development of various departmental training initiatives
Interview junior clinical business analysts and/or other appropriate project team members
Identify opportunities for process improvements and provide analysis and propose change and communicate strategies
Provide supervision and guidance to junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members
Interview junior clinical business analysts, clinical business analysts assigned at Level I, consultants, and/or other appropriate project team members
Lead the training, development, and implementation of process improvements for all projects and applications
Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members
Interview junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members
Qualification
Required
A Masters Degree or advanced clinical degree from an accredited college or university and two years of experience serving as a lead in soliciting, defining, and managing requirements for internally and externally developed software in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one year of experience in a relevant clinical and/or healthcare administration role/function
A Baccalaureate Degree from an accredited college or university and five years of experience as described above
A satisfactory combination of education, training, and experience
Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one year
Benefits
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
Company
NYC Health + Hospitals
NYC Health + Hospitals is an interconnected system of hospitals, health care centers, nursing homes, and home care.
Funding
Current Stage
Late StageTotal Funding
$3.9MKey Investors
The Leona M. and Harry B. Helmsley Charitable Trust
2022-07-26Grant· $3.9M
Leadership Team
Recent News
Fierce Healthcare
2026-01-03
Crain's New York Business
2025-12-02
Crain's New York Business
2025-11-22
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