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SuccessKPI · 3 hours ago

Senior Manager Channel Sales (TSD)

United States

Full-time

Remote

Senior Level

5+ years exp

SuccessKPI is a global company focused on achieving success through collaboration and innovation. The Senior Manager Channel Sales (TSD) will manage and expand partnerships with technology solutions distributors, drive revenue growth, and develop channel strategies to promote and sell products effectively through these partners.

AnalyticsInformation TechnologyMachine LearningSoftware

Responsibilities

Develop and implement a comprehensive channel strategy to achieve sales targets and business growth

Identify and recruit new TSD subagent partners to expand the channel network

Collaborate with internal teams to align channel strategies with overall business goals

Build and maintain strong relationships with TSD sub agent partners to foster loyalty and drive mutual success

Conduct regular meetings with partners to review performance, set goals, and address issues

Act as the main point of contact for TSD subagent partners, providing support and resolving conflicts

Drive sales through TSD subagent partners by developing and executing joint business plans

Monitor and analyze sales performance metrics to identify opportunities for growth

Provide sales forecasts and contribute to overall sales planning

Work with the marketing team to develop channel-specific marketing programs and campaigns

Provide training and resources to TSD subagent partners to enhance their sales capabilities

Coordinate product launches and ensure partners are equipped with the necessary tools and information

Prepare regular reports on channel performance, including sales trends, pipeline status, and partner feedback

Conduct market analysis to identify trends, opportunities, and competitive threats

Provide insights and recommendations to improve channel performance and strategy

Ensure all channel activities comply with company policies and industry regulations

Maintain accurate records of partner agreements, sales activities, and communications

Qualification

Channel managementSales strategy developmentCRM software proficiencyAnalytical skillsInterpersonal skillsNegotiation skillsProblem-solving skillsAdaptabilityTeam collaboration

Required

Minimum 5 years working in channel management, sales, or business development for a software technology company, preferably managing partnerships in Contact Center, CCaaS, or CX space

Proven track record of managing TSD or similar channel partnerships

Strong understanding of channel sales dynamics and technology distribution

Excellent interpersonal and communication skills

Ability to develop and execute strategic plans

High proficiency in using CRM software and other sales tools

Strong analytical and problem-solving skills

Ability to work independently and manage multiple priorities

Ability to work as part of a widely distributed global remote team

Results-oriented with a strong drive to achieve and exceed targets

Strong leadership and negotiation skills

Ability to build and maintain effective relationships

Adaptability to changing market conditions and business needs