Gibson Dunn · 12 hours ago
Senior Manager, IS Operations (MS Platforms)
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$240K/yr - $275K/yr
8+ years expGibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. The Senior Manager, IS Operations will oversee the design, implementation, monitoring, and optimization of the company’s Microsoft infrastructure ecosystem, ensuring efficient operation of Microsoft platforms and supporting business objectives.
Law Practice
Responsibilities
Develop and execute strategies for maintaining and improving the organization’s Microsoft platform infrastructure to align with business goals, best practices, and compliance requirements
Oversee the integration of on-premises and cloud-based Microsoft solutions to ensure seamless operations
Represent the organization in industry forums and professional networks focused on Microsoft platforms and cloud technologies
Lead, mentor, and grow a team of Microsoft platform professionals
Set clear objectives, conduct performance reviews, and create development opportunities to build technical and leadership skills
Foster a culture of operational excellence, collaboration, accountability, and continuous improvement within the Microsoft platform team
Provide guidance, support, and opportunities for skill development and career growth for Microsoft platform professionals
Oversee daily operations of Microsoft platforms, including Microsoft 365, PowerBI and Power Apps, and SharePoint
Ensure optimal performance, reliability, scalability, and availability
Manage incident response, troubleshooting, and resolution of complex platform issues
Direct platform-related projects, including upgrades, migrations, expansions, integrations, and new deployments
Ensure projects are delivered on time, within scope, and on budget
Develop project plans, manage resources, and monitor progress
Implement and maintain robust security strategies for Microsoft platforms, including identity and access management, threat detection, and vulnerability assessment
Ensure compliance with relevant regulations, standards, and internal policies, including data privacy and protection
Conduct regular audits and assessments as necessary
Select, negotiate, and manage relationships with Microsoft and third-party vendors, service providers, and consultants
Evaluate vendor performance, manage contracts, and ensure service levels are met
Monitor vendor support and escalation processes
Monitor vendor performance and service levels, addressing any issues or escalations as needed
Develop and manage budgets for Microsoft platform operations, including forecasting for technology upgrades, licensing, and maintenance
Optimize spending without compromising quality or security
Develop and implement tools and processes for continuous platform monitoring, including system health, performance, capacity planning, and security
Generate and present regular reports on platform performance, incidents, usage metrics, and improvement initiatives to executive leadership and stakeholders
Stay abreast of emerging Microsoft technologies, trends, and threats
Drive adoption of innovative solutions to enhance platform performance, security, and user experience
Lead initiatives to automate processes and improve operational efficiency
Conduct regular reviews of platform architecture and performance, recommending improvements and upgrades as necessary
Engage in regular professional development and maintain certifications relevant to Microsoft technologies and management practices
Develop and deliver training programs for end users and IT staff to enhance proficiency in Microsoft platform tools and services
Collaborate with other IT teams, business units, and executive leadership to understand requirements, communicate progress, and address concerns related to Microsoft platform services
Act as a subject matter expert and trusted advisor for Microsoft technologies throughout the organization
Lead cross-functional teams in the assessment and implementation of new Microsoft technologies, ensuring alignment with business objectives
Design and maintain comprehensive disaster recovery and business continuity plans for Microsoft platforms
Conduct regular tests and updates to ensure readiness and minimize downtime
Lead response efforts in the event of platform outages or disasters
Identify and mitigate risks related to Microsoft platform infrastructure, including security vulnerabilities, data protection, and service continuity
Develop and implement risk management strategies and controls
Ensure documentation and knowledge management for Microsoft platform environments are comprehensive and up-to-date
Support compliance initiatives and participate in external and internal audits related to Microsoft platforms
Qualification
Required
Hands-on experience with Microsoft cloud environments (Azure, Microsoft 365) as well as hybrid and on-premises deployments
Proficiency in PowerShell and other automation tools for managing Microsoft platforms
Strong business acumen and the ability to balance technical requirements with organizational objectives
Deep understanding of Windows Server, Active Directory, Exchange, SharePoint, Intune, Teams, and related technologies
Knowledge of security frameworks, regulatory requirements, and industry compliance standards (e.g., ISO, NIST, GDPR, HIPAA) as they pertain to Microsoft platforms
Innovative mindset and passion for continuous learning and professional development
Exceptional problem-solving, analytical, and decision-making skills
Excellent written and verbal communication skills, with the ability to present complex technical information to non-technical audiences
Experience with network integration, virtualization, and cloud migration strategies in the Microsoft platform ecosystem
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
Minimum of 8-10 years of experience in Microsoft platform operations, with at least 3-5 years in a management or leadership capacity
Advanced certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Enterprise Administrator Expert, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent
Demonstrated expertise in Microsoft platform architecture, protocols, security, and troubleshooting
Experience with enterprise-grade Microsoft hardware and software (servers, endpoints, virtualization, cloud services, etc.)
Strong knowledge of security frameworks, regulatory requirements, and industry compliance standards as they apply to Microsoft technologies
Benefits
Health care
Retirement benefits
Paid days off, including sick time, and vacation time
Parental leave
Basic life insurance
Flexible Spending Accounts
Discretionary, performance-based bonuses
Company
Gibson Dunn
Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
1001-5000 employees
H1B Sponsorship
Gibson Dunn has a track record of offering H1B sponsorships. Please note that this does not
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reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (29)
2024 (18)
2023 (19)
2022 (16)
2021 (6)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Lawrence Baxter
Chief Technology Officer (CTO)
Michael Herrick
Chief Financial Officer
Recent News
bloomberglaw.com
2025-10-08
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2025-10-07
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2025-10-02
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