Advocate Health Care · 1 week ago
Communications Operator, Part-Time
Barrington, IL
Part-time
Onsite
Entry Level
$18/hr - $27/hr
1+ years expAdvocate Health Care is seeking a Communications Operator for a part-time position. The role involves efficiently answering and dispatching calls, responding to emergency alarms, and managing communication systems within the healthcare facility.
Clinical TrialsDeliveryHealth Care
Responsibilities
Answer all incoming/internal calls on the AMCOM/Alcatel system. Direct calls to the appropriate department/individual. Aid callers dialing out
Respond to any signals from the emergency panel and wall. Follow policy and procedure to alert all required personnel involved in the emergency. Monitor cameras and notify Public Safety if necessary
Page hospital personnel upon request. Overhead page to announce emergencies, codes, drills, etc. Exchange/troubleshoot broken pagers as needed and maintain database
Perform minor phone repairs and exchange, replacing handsets, cords, etc. as needed on staff and patient rooms. Log and report trouble in to the Telecom analyst and/or AMCOM
Provide documentation on various logs, reports, projects, etc
Maintain personnel work schedule in a professional manner, being flexible and covering absences when needed. Arriving for scheduled shifts in time to be logged in and ready to take calls at start time
Qualification
Required
1 year experience (calls, dispatch, monitoring emergency alarms, etc.)
High school diploma or equivalent
Ability to speak English fluently
Good communication skills
Good computer keyboarding skills
Ability to see/utilize information from board, screens, over-head monitors and alarm panels
Must be detail oriented
Ability to work in a fast-paced environment
Must be a good multi-tasker
Must be patient and compassionate with callers
Must be able to sit thru shift
Company
Advocate Health Care
Advocate Health Care is an integrated healthcare delivery system based in Illinois, United States.
10001+ employees
H1B Sponsorship
Advocate Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (9)
2023 (6)
2022 (16)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$18M2013-10-03Series Unknown· $18M
Leadership Team
Barbara Hancock
Executive Assistant to the President and Chief Operating Officer
David Rich
Clinical Practice Partner
Recent News
2025-10-10
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2025-10-01
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