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ProVal Technologies · 4 months ago

MSP Technical Solutions Engineer

Altamonte Springs, FL

Full-time

Hybrid

Senior Level

5+ years exp

ProVal Technologies is a trusted partner to Managed Service Providers (MSPs), delivering technical expertise and strategic services. They are seeking a Technical Solutions Engineer to bridge technical expertise and client-facing leadership, ensuring successful delivery of Microsoft and other technical projects for their MSP clients.

ConsultingInformation TechnologyIT Management

Growth Opportunities

Responsibilities

Lead technical sales calls with prospective and current MSP clients to scope projects and define requirements

Collaborate with sales and service teams to translate client needs into detailed Statements of Work (SOWs), including estimates on cost and timelines

Provide technical expertise in Microsoft solutions, MSP infrastructure, and core MSP toolsets (such as RMM, PSA, and documentation platforms), ensuring alignment with industry best practices

Manage end-to-end delivery of client projects, including planning, resource coordination, execution, status reporting, and project wrap-up

Serve as the technical point of contact during project lifecycles, building trust and credibility with client stakeholders

Ensure projects are delivered on time, within scope, and aligned to client expectations

Contribute to the development of project management processes and best practices within ProVal

Prepare and present projects status reports to leadership

Qualification

Microsoft 365AzureActive DirectoryProject ManagementMSP InfrastructureTechnical SalesStakeholder EngagementClient Relationship ManagementCommunicationTeam CollaborationProblem Solving

Required

5+ years of experience in an MSP or IT services environment, with at least 2+ years in a Tier 3 engineering or senior technical role

Proven experience in project management, including scoping, planning, and execution of Microsoft-focused projects (Microsoft 365, Azure, Active Directory, etc.)

Strong understanding of MSP business models and service delivery practices

Excellent communication skills, with the ability to engage technical and non-technical audiences

Experience leading technical sales calls and contributing to pre-sales efforts