This job has closed.

Sézane · 2 weeks ago

Retail Operations Coordinator

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $70K/yr

4+ years exp

Sézane is a pioneering French fashion brand committed to quality and creativity. The Retail Operations Coordinator plays a vital role in ensuring smooth store operations, focusing on inventory accuracy and operational efficiency while collaborating with various teams to enhance the customer experience.

FashionManufacturing

Responsibilities

Serve along the Retail Operations Manager as the primary point of contact for all store maintenance requests, ensuring timely resolution and reliable communication with the store teams

Assist in ensuring all stores meet OSHA, ADA, fire and other local safety and regulatory requirements at all times

Assist in coordinating and scheduling preventive maintenance for all stores (HVAC, plumbing, electrical, fire safety, etc.), including during new store openings and renovations

Respond to urgent repair needs and support store teams with troubleshooting guidance in partnership with the Retail Operations Manager

Ensure all facilities present a clean, safe, and brand-appropriate customer and employee environment

Support daily, weekly, and monthly inventory operations across retail locations including cycle counts and annual store inventories

Partner with HQ logistics and store teams to ensure timely and accurate inventory movements - including inbound shipments and outbound shipments (RTVs)

Assist with inventory-related training materials and store communications

Support inventory processes at new store openings, store closures, and special projects as needed

Ensure customer-facing processes are consistent, efficient, and aligned with brand standards- including assisting with creating SOPs that will scale as we grow and project management

Act as a point of contact for POS-related issues, escalations, and troubleshooting

Assist with onboarding and training store teams on POS enhancements and new workflows

Monitor inventory of store devices including iPads, scanners, printers, routers, and charging stations and facilitate in replacement of old or damaged devices

Qualification

Retail operations experienceInventory managementData analysis skillsGoogle Suite proficiencyCommunication skillsCross-functional collaborationAdaptability

Required

4+ years of experience in corporate retail operations or senior store management, with a strong understanding of retail operational workflows - including inventory management, front-of-house execution, and store support processes

Excellent written and verbal communication skills, with the ability to translate technical or operational information into clear guidance for store teams

Proven ability to work cross-functionally with Store Teams, IT, Logistics, Planning, Finance, and external vendors at an international level

Strong reporting and data analysis skills, with experience building, maintaining, and interpreting operational and inventory reports to inform decision-making

Adaptable and flexible, with the ability to support new store openings, system rollouts, and evolving operational needs

Must be proficient in Google Suite, with an emphasis on Google Sheets

Able to travel to local retail stores as needed

Will be available during off-hours and weekends for maintenance emergencies when the Retail Operations Manager is unavailable

Company

Sézane

Fondée en 2013 par Morgane Sézalory, Sézane est la première marque de mode française à placer la qualité, la créativité et le prix juste au coeur de ses collections.

Founded in 2013

Paris, Ile-de-France, FRA

201-500 employees