VISEO IBERIA ยท 1 week ago
Agile Coach
VISEO IBERIA is focused on supporting clients in their retail CRM transformation and global rollout. The Agile Coach role combines Agile coaching with operational delivery management to ensure program streams meet milestones and governance standards.
Management Consulting
Responsibilities
Coaching teams and stakeholders on Scrum, SAFe, and Kanban; driving maturity uplift and continuous improvement
Facilitation of ceremonies, backlog refinement, dependency resolution, and sprint predictability tracking
Risk/issue management, milestone tracking, and transparent reporting using Jira/Confluence dashboards
Aligning IT and business streams, supporting UAT coordination, and managing stakeholder communication
Qualification
Required
Agile Leadership: Coaching teams and stakeholders on Scrum, SAFe, and Kanban; driving maturity uplift and continuous improvement
Delivery Management: Facilitation of ceremonies, backlog refinement, dependency resolution, and sprint predictability tracking
Retail CRM Expertise: Hands-on experience with Salesforce Commerce Cloud, ServiceCloud, MarketingCloud, and POS integration
Governance & Reporting: Risk/issue management, milestone tracking, and transparent reporting using Jira/Confluence dashboards
Change Enablement: Aligning IT and business streams, supporting UAT coordination, and managing stakeholder communication
Proven track record in Agile delivery for CRM programs (Salesforce, Adobe Commerce, Dynamics)
Strong facilitation and conflict-resolution skills; pragmatic and operational mindset
Comfortable working in distributed, multi-time-zone environments with retail stakeholders
Certifications: Professional Scrum Master (PSM I/CSM), SAFe Agilist or SPC, Agile Project Management
Tools: Jira, Confluence, Azure DevOps; experience with Agile metrics (burndown, CFD, throughput)
Education: Engineering or IT background; MBA or equivalent is a plus
Languages: English fluent; French desirable for global coordination
Company
VISEO IBERIA
VISEO is a global digital and business consulting company that assists its clients with their transformation journeys using advanced technology and industry expertise.
Funding
Current Stage
Late StageCompany data provided by crunchbase