Simpli.fi · 3 weeks ago
Director of Client Success - Political
Simpli.fi provides marketing technologies and workflow automation for advertisers and agencies of all sizes. They are seeking a Director to lead their Political Client Success team, focusing on executing high-impact advertising campaigns and building long-term client relationships.
Ad RetargetingAd TargetingAdvertisingAdvertising PlatformsDigital MarketingMachine LearningMarketingMobile AdvertisingVideo Advertising
Responsibilities
Coaching team members with the goal of growing political client revenue, maximize client satisfaction and renewal rates on client campaigns through world-class, responsive service
Keep senior management apprised of key client opportunities, potential risks, and other key nuances that affect the health of the business
Attend on-site client visits, QBRs and client calls as needed and be able to coordinate internally with all departments
Manage team strategy development and execution for client and industry analysis
Assist in interviewing, hiring, mentoring, developing, and evaluating team members
Provide direct reports with meaningful coaching to include: regular training and feedback
Conduct bi-weekly 1x1’s and performance reviews focused on career path planning for direct reports
Provide oversight of group's daily execution of campaigns and client relationship management
Facilitate and coordinate campaign execution between all clients
Maintain a high level knowledge of current practices and strategies in the management of online media
Qualification
Required
Minimum of 5 years of relevant experience in political advertising
10+ years of digital advertising experience
Firm understanding in online marketing (search, display, SEO, etc.)
Leadership experience in a team environment
Solution-oriented approach to challenges and opportunities
Positive attitude in a challenging environment
Strong knowledge of the online advertising industry, industry participants, trends and technologies
Excellent communication and organization skills with a demonstrated history in client satisfaction
High motivation to excel, with a strong work ethic and initiative
Dependability in managing multiple priorities simultaneously
Ability to work independently and in a team-oriented environment
Excellent presentation and communication skills
Experience in building and maintaining relationships with client contacts at all levels
Experience facilitating client revenue management
Flexibility in work availability
Flexibility to travel to on site to meet with clients and attend Quarterly Business Reviews as needed
Strong ethical values and high emotional intelligence
Benefits
17 PTO days
401K match
Long-term incentive plan
Employer sponsored healthcare options
Company
Simpli.fi
We are the leading advertising success platform–built to help thousands of brands and agencies succeed with their advertising efforts.
Funding
Current Stage
Late StageTotal Funding
$22.84MKey Investors
Blackstone GroupFrontier GrowthContour Venture Partners
2021-06-28Private Equity
2017-09-28Private Equity
2017-08-31Acquired
Recent News
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