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Sedgwick County Government · 1 week ago

Administrative Support I - COMCARE

Wichita, KS, US

Full-time

Onsite

Entry Level

$16.23/hr - $16.23/hr

2+ years exp

Sedgwick County Government is seeking an Administrative Support I for their COMCARE department. This role involves providing clerical and office support, managing patient records, and ensuring compliance with health regulations while maintaining a professional environment for patients and community members.

CommunitiesGovernmentNon Profit

Responsibilities

Greet patients and community members professionally and promptly

Answer phones in a professional manner and resolve the concern(s) of the caller or route appropriately

Use overhead or through-the-phone paging to relay urgent announcements

Check in patients and notify providers as appropriate

Coordinate with contracted translation vendors to schedule interpreters

Distribute medications or prescription slips as directed by medical staff

Verify that a visitor’s purpose is valid before allowing them to enter the building

Accurately schedule in person and telehealth appointments for patients, and provide appointment cards as needed

Maintain medical provider availability calendars

Verify intakes are ready and monitor process flow

Enter a patient alert in charts indicating either the patient or guardian needs an interpreter, guardianship determination is pending, or the guardian has not authorized patient transportation

Verify patient insurance coverage using state and private insurance websites or over the phone

Ensure completion of required insurance authorization forms and obtain copies of insurance card(s)

Enter financial information to determine sliding scale fee

Enter authorizations for block grants

Retrieve documents from online patient document management site

Receive and process cash, check, or credit card payments

Prepare payments for deposit and complete reconciliation form

Determine payment status for patients. Inform them of financial obligation, payment requirements, and encourage initial payment of fees at time of service

Prepare or complete discharge checklist when appropriate

Track, process, and coordinate referrals to the program. Screen and assess transactions when appropriate

Enter and update information on intake boards for check-in and walk-in intakes

Monitor the van key log and complete fleet management forms

Relay emergency situation information to the security guard

Submit web-based assessments per Integrated Care Specialists and Access Facilitator requests