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AltaPointe Health Systems · 3 weeks ago

Clinical IT Analyst I

US-AL-Mobile

Full-time

Onsite

Entry Level

1+ years exp

AltaPointe Health Systems is seeking a Clinical IT Analyst I to assist in the deployment and maintenance of healthcare applications. The role involves supporting EHR deployments, coordinating training for end users, and participating in the evaluation and implementation of application updates.

Health CareHospitalMedical

Responsibilities

Assist in the deployment of applications and their components

Assists other clinical analysts in maintaining the project timelines in EHR deployments and other applications when occur

Maintain a thorough knowledge of the business rules and organizational workflows that exist within the administrative and clinical areas

Maintain a thorough understanding of assigned applications used in departmental areas

Assists other clinical business analysts in implementing new updates, releases, and work with end-users in analyzing, and resolving issues during new implementations

Assist in creating and implementing communication plans related to applications’ maintenance, changes and enhancements

Assist in enterprise applications maintenance and enhancements

Participate and maintain working relationship with different focus groups

Participate in the evaluation, testing and implementation of future releases, monthly & quarterly updates. Assist in coordinating the upgrades to EHR, EHR components and non-EHR applications

Collect and evaluate new requests related to enhancements of different applications, work closely with programmers, software architect, EHR architect and business analysts for acceptable outcome

Create tickets, or work items based on analysis for development

Test the new developments, and communicate testing results to technical and analyst teams before the changes are rolled out

Proactively reads, creates, maintains, follows application documentation

Coordinate application trainings

Assist in the creation of training tools

Assist the effort for training end users on updates and enhancements

Assist in EHR training to support core application functionality

Establish schedules and designate facility areas for training to occur

Support business and other applications

Answer any tier 1 and tier 2 phone calls, emails or inquiries with proper support documentation

Perform scheduled audits and ad hoc audits to monitor compliance

Maintain and monitor applications, integrations and interfaces

Assist in keeping application integrity and policies related to new enhancement changes

Assist in the development of new documentation related to user support

Other IT duties as deemed necessary should include but not be limited to the following

Test and document compliance related to MIS policy and procedure

Assist in system(s) evaluations with other IT staff

Participate in IT team meetings and initiatives

Participate in the strategic planning process for IT

Participate on and chair committees deemed necessary to support standards and accreditations

Assist in providing training when deemed necessary

Participate in Orientation Training for IT

Provide application training when deemed necessary

Perform other duties as assigned by supervisor

Administrative and other related duties as assigned

Actively participates in Performance Improvement activities

Actively participates in AltaPointe committees as requested

Completes assigned tasks in a timely manner

Treats consumers with dignity and respect

Works in a cooperative manner with other AltaPointe employees

Qualification

Healthcare applicationsEHR deploymentsMicrosoft OfficeReporting toolsAnalytical skillsProblem-solving skillsOrganizational skillsCommunication skills

Required

Bachelor's degree in Business, IT, Nursing or equivalent healthcare degree

1-3 years' (4-7 years for Analysts – II) experience in healthcare applications

Working knowledge of Microsoft Office and reporting tools, i.e. Crystal

Task-oriented

Good communication skills

Analytical skills

Problem-solving skills

Organizational skills

Company

AltaPointe Health Systems

AltaPointe Health is Alabama’s most comprehensive behavioral and primary healthcare system, delivering over one million services annually to more than 45,000 patients.

Founded in 1957

Mobile, Alabama, USA

1001-5000 employees