Seis Kitchen ยท 1 day ago
Supervisor/Server at Seis River
Tucson, AZ
Full-time
Onsite
Mid LevelSeis Kitchen is a growing local business that began as a food truck in 2012 and now operates three fast-casual dining restaurants. The Supervisor role involves a combination of serving shifts and managerial duties, providing a developmental pathway for future full-time assistant manager positions.
Restaurants
Responsibilities
Greet and welcome guests in a friendly and efficient manner, ensuring a positive dining experience
Take and accurately input customer orders using the restaurant's POS system
Ensure timely and accurate delivery of food to tables, maintaining a high level of efficiency in a fast-paced environment
Provide exceptional customer service by addressing any inquiries, dietary restrictions, or special requests from guests
Monitor and maintain cleanliness of tables, chairs, and dining area, promptly clearing used dishes and utensils
Collaborate with kitchen and support staff to ensure smooth coordination of orders and minimize wait times
Handle cash and electronic transactions accurately, processing payments and returning change efficiently
Actively contribute to a team-oriented atmosphere, supporting colleagues during busy periods and sharing responsibilities
Oversee daily restaurant operations, ensuring a smooth flow of service and adherence to established standards
Assume the role of manager on duty during assigned shifts, taking responsibility for staff management and decision-making
Conduct pre-shift briefings to communicate key information, such as menu updates, promotions, and operational expectations
Provide guidance and support to serving staff, fostering a positive and collaborative work environment
Assist in the training and development of new and existing team members, focusing on enhancing service skills and product knowledge
Monitor and enforce sanitation and safety standards, ensuring a clean and hygienic working environment
Handle customer concerns or issues promptly and professionally, striving to resolve problems to the satisfaction of guests
Collaborate with the management team to implement and reinforce operational policies and procedures
Act as a role model for exceptional customer service and efficiency, setting high standards for the team
Qualification
Required
Previous experience in a supervisory or leadership role within the restaurant industry
Strong organizational and multitasking abilities to manage both serving and managerial responsibilities
Excellent communication and interpersonal skills to lead and motivate a diverse team
Ability to make informed decisions and solve problems effectively in a fast-paced environment
Willingness to work a flexible schedule, including evenings, and weekends
Commitment to personal and team development, with a goal of advancing to an assistant manager position
The ability to stand and walk for extended periods
Capable of lifting and carrying trays of food and beverages, as well as handling other items related to the restaurant, weighing up to 50 pounds
Manual dexterity for handling administrative tasks, managing paperwork, and operating the POS system
Stamina to navigate between responsibilities, maintaining a high level of energy and focus
Flexibility to address physical demands associated with serving duties, including bending, stooping, and reaching
Benefits
Free meals and discounts are available every day.
Company
Seis Kitchen
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase