Pioneer Human Services · 2 weeks ago
Network Administrator II
Seattle, Washington
Full-time
Onsite
Mid, Senior Level
$95K/yr - $158K/yr
5+ years expPioneer Human Services is a nationally recognized non-profit organization focused on empowering justice-involved individuals. They are seeking a Network Administrator II to design, operate, and improve their hybrid network across multiple sites while ensuring reliable connectivity and security compliance.
ConsultingHealth CareNon Profit
Responsibilities
Monitor and ensure all network daily operations are maintained and documented including performance, availability, utilization, throughput and latency
Support, configure, maintain and upgrade network devices, firewalls and servers
Install and integrate new network hardware and firmware, servers and applications. Update firmware, maintain the documented inventory
Support, configure, maintain and upgrade the Active Directory environment
Support the M365, Azure and Office environment and deployments as tier II network system administration
Mentor the junior IT team and the Network I staff as a senior administrator
Coach support staff and maintain runbooks and knowledge articles to improve faster first-line resolution improvement in IT processes and practices
Manage effective technical support for end users, applications, data systems and infrastructure including off hours and the on-call support schedule as tier II system administration
Support the operational physical security and video systems, standardize deployments and user security devices. Perform periodic audits and documentation, liaison with security vendors and perform assessments
Support physical security and camera systems with standardized deployments, documentation, and audits
Perform preventive maintenance such as patching, backup checks, failover testing, tunnel checks, capacity reviews, and hardware health checks
Support cloud network design and security, including hub-and-spoke layouts, routing, and secure inbound and outbound traffic
Maintain, configure and audit the network multi-function printers, print servers and networked print devices
Install, configure and maintain the wireless infrastructure. Perform audits and document wireless services
Develop and update network mapping documentation across the LAN and WAN. Maintain and confirm wireless coverage and performance through regular reviews and audits
Ensure compliance with relevant regulations and industry standards related to data privacy, security, and network operations
Support disaster recovery and backups for critical network and system services
Enforce change control and keep accurate documentation for configurations, changes, incidents, and resolutions
Provide senior escalation support for major outages, leading triage, recovery, and root-cause analysis
Stay updated on emerging networking technologies and industry trends to drive continuous improvement
Qualification
Required
Bachelor's degree in information technology or similar and/or 5+ years equivalent work experience as a Network Engineer
Practical experience with network monitoring platforms and troubleshooting using logs and packet analysis
Experience supporting SD-WAN and multi-site WAN architecture
Strong knowledge of TCP/IP, routing (IPsec/BGP/OSPF), switching (VLANs/STP), firewall concepts, VPNs, and Wi-Fi
6+ years' experience with Microsoft Server legacy and current Operating Systems and networking protocols
Advanced administration skills using Microsoft Server including Active Directory, Group Policy, DNS, DHCP and VPN
Demonstrated discipline in documentation, inventory management, and change control in production environments
Working knowledge of VMWare technology and virtualization networking support
Experience working with Unified Communication Systems such as Zoom, VoIP, fax and phone systems
Preferred
Experience with cloud networking (Azure preferred): VNets, subnets, NSGs, routing, VPN gateways, and hybrid connectivity patterns
Experience supporting Microsoft 365 network readiness and performance considerations
Experience with Fortinet and Check Point environments (firewall, VPN, management platforms)
A strong educational background in data security and compliance, Network+, and CCNA certifications
Familiarity with compliance-oriented environments (HIPAA, ITAR, CMMC/NIST alignment)
Certifications: CCNA/CCNP, CompTIA Security+, Microsoft Azure Fundamentals (AZ-900/Azure Server Administration (AZ-104)
Benefits
Medical
Flexible spending
Dental
Vision
Life
AD&D
Disability
Dependent Daycare Flexible Spending
Tuition assistance (100% for bachelor's, 50% for graduate programs)
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
Employee recognition programs
Public transportation discount
Employee assistance program (EAP)
Company
Pioneer Human Services
Pioneer Human Services is a non-profit organization that provides housing, treatment, skill training, and employment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Anthony J. Wright
Chief Executive Officer
Sophie Ryan
Human Resource Business Partner
Recent News
2025-01-15
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